Outlook Profile Woes between versions 2003/2010
We have done a small pilot of Office 2010 at an outcentre, installing it on all the staff PC's but not the IT suites or Classrooms. We are having some major issues however with the staff that roam between machines with the different versions on, this affects quite a few people as we have teachers who work at multiple sites.
- Staff Use Roaming Profiles
- All Computers are Win XP
- Office Versions are Professional 2003 and 2010
- Exchange Server is 2003
So far we have
Staff member with outlook working on 2003 logs on to a 2010 machine outlook works. When they go back to a machines with 2003 installed they then get the message
unable to open your default e-mail folders; your profile is not configured
The outlook profile is there, but from mail in control panel you are unable to edit it and the users name does not show up in the box below server name. So far all we can do to get working in 2003 is either a new outlook profile or delete and re-create. However the problem comes back as soon as they log on/off a machines with outlook 2010.
Any help you can give would be great as this is currently dring about 30 people mad and we need to resolve this before the first full phase of rollout can take place. Unfortunately with 1200 machinhes we need to phase the rollout over a few months to get staff trained up etc.