One of our students is getting the following error messages-
"This document was previously formatted for the printer %PrinterName% but that printer isn't available. Do you want to use the default printer %PrinterName%"
So we clicked yes to use the default, then got this message-
"There was a problem retrieving printer information for this object. The object my have been sent to a printer that is unavailable."
Could it be related to the normal.dot template at all?
I do know that office 2k7 is a pain in the :mad: when it comes to default printers if the printer is offline.. Often causes a lockup.
Can't offer much help past that though I'm afraid...