Excel refuses to save file after encrypting
One of our IT teaching team pointed this one out to me this morning.
He was doing part of the OCR Nationals that requires the student to encrypt an excel spreadsheet - students were saving-as their spreadsheets fine, but when it came to apply the encryption (via Office btn -> prepare -> encrypt) the documents refused to save and an error message is presented:
Clicking "OK" to the message causes Excel to stop responding with an immediate "Microsoft Excel has stopped running and will be restarted" type message.
Microsoft Office Excel cannot access the file 'C:\Users\ - username here - \Appdata\Local\Microsoft\Windows\Temporary Internet Files\Content.MSO\BCB6000'. There are several possible reasons:
- The file name or path does not exist
- The file is being used by another program
- The workbook you are trying to save has the same name as the currently open workbook
The environment is: Vista Business SP1, Office 2007 Professional SP1, Mandatory profile for all students, redirected desktop and start menu folders, Redirected "my Documents" to a share on a Server 2008 Standard edition box.
I suspect this could be something to do with GP as we do lock our desktop systems down quite a lot, but am at a loss of where to start looking.
Any suggestions appreciated.