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Office Software Thread, Interactive menu to ribbon guide needed in Technical; Does anyone have the file PublisherInteractiveGuideSetupEN.exe or PublisherInteractiveGuideSetupEN.msi please? I would expect to find it here ( Microsoft Publisher 2010: ...
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    kearton's Avatar
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    Interactive menu to ribbon guide needed

    Does anyone have the file PublisherInteractiveGuideSetupEN.exe or PublisherInteractiveGuideSetupEN.msi please?
    I would expect to find it here (Microsoft Publisher 2010: Interactive menu to ribbon guide) but MS seem to have changed this recently (read: a few days ago) and now it's either broken or 64-bit only.
    (All the other downloads for other Office apps are working)

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    kearton's Avatar
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    After 75 minutes (including a very interesting argument where the phone agent was insisting that x86 meant 64-bit!?!) on the phone with Micro$oft, they've finally admitted that there is a problem with that download and they're going to try and find me a 32-bit version...

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    kearton's Avatar
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    Could someone with 32-bit Windows 7 do me a favour and try installing this and see if it works for them pretty please?
    MS employees are doing my head in getting me to try all sorts of things and saying its not a problem with the download, which they insist is 32-bit and works on their 32-bit PCs (despite the original person I spoke to claiming they she got the same error as me after all on hers)

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    Their crappy extractor doesn't work, the program does. Bypass it and just extract the original exe using 7zip, then installer works for me, and program runs

    pub.png

    Steve
    Last edited by Steve21; 31st July 2012 at 02:23 PM.

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    kearton (31st July 2012)

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    kearton's Avatar
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    D'oh! Cannot believe I did not think of that. Thank you SO much!

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    Quote Originally Posted by kearton View Post
    D'oh! Cannot believe I did not think of that. Thank you SO much!
    Age old working in IT support, Think easiest solutions first! Hehe

    Steve

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    I still can't believe how hard I had to argue with the person on the phone (read: foreign call center) when they told me that x86 meant 64-bit... And they PAY these people?

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    Quote Originally Posted by kearton View Post
    I still can't believe how hard I had to argue with the person on the phone (read: foreign call center) when they told me that x86 meant 64-bit... And they PAY these people?
    Think that'd be the stage I'd be wanting 2nd line support or manager lol

    Steve

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    Quote Originally Posted by kearton View Post
    the phone agent was insisting that x86 meant 64-bit!?!
    Perhaps they were thinking of x86-64?

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