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Office Software Thread, in excel 2007, unable to find printer in drop down list in Technical; Hello All, Here's an interesting one for you We have a user who is unable to see any of the ...
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    Blakeman321's Avatar
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    Thumbs up in excel 2007, unable to find printer in drop down list

    Hello All,

    Here's an interesting one for you

    We have a user who is unable to see any of the printers within excel 07 but is able to print from Word, PowerPoint etc.
    When I log in to the computer it works fine, and if he logs on to another computer the same issue happens

    What I have done:
    repaired MSO07
    Installed MSo07SP3
    re installed the printers
    opened in Safemode

    Here are the details:
    User Profile type: roaming
    OS: XP PRO SP3
    Printer Drivers: HP (not Microsoft)

    Your help will be most appreciated

    Kind Regards
    BlakeC

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    Michael's Avatar
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    Try allocating the user a new profile.

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    FN-GM's Avatar
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    This has been reported a couple of times to us and we have been unable to recreate it. It just randomly fixes itself. We do know its not the profile at fault.

    We have Windows 7, Office 2007 & HP printers

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