+ Post New Thread
Results 1 to 4 of 4
Office Software Thread, Office 2010 won't print text in Technical; Hello, We have recently upgraded to Office 2010 site wide from a mix of 2003 and 2007. Since upgrading we ...
  1. #1
    lafleur1977's Avatar
    Join Date
    May 2009
    Location
    Lancashire
    Posts
    122
    Thank Post
    85
    Thanked 4 Times in 4 Posts
    Rep Power
    11

    Office 2010 won't print text

    Hello,

    We have recently upgraded to Office 2010 site wide from a mix of 2003 and 2007. Since upgrading we have had a number of users unable to print certain parts of their documents. E.g.

    - Publisher 2010/pubx format/mixture of text and images - would not print pictures.
    - Word 2010/docx format - would not print text in text boxes.

    To fix this I have had to convert them to a 2003 format (doc/pub). These documents have been sent to various different printers. Any one else had these kind of problems?

    Thanks

  2. #2

    Join Date
    May 2010
    Location
    Kent
    Posts
    375
    Thank Post
    43
    Thanked 47 Times in 45 Posts
    Rep Power
    24
    We had this exact problem after upgrading to Office 2010. Turn out it's a problem with the Brother printer drivers we have (mostly HL-6050DN). To solve this, Brother Support advised us to use the driver for a HP Laserjet 6N. Oddly enough it solved our problem.

  3. Thanks to gl3nnym from:

    lafleur1977 (23rd March 2012)

  4. #3
    lafleur1977's Avatar
    Join Date
    May 2009
    Location
    Lancashire
    Posts
    122
    Thank Post
    85
    Thanked 4 Times in 4 Posts
    Rep Power
    11
    Thanks for your reply. I was thinking it may be drivers but due to it happening on different printers I was unsure. We use mostly HP printers here. Will have a look at updating the drivers.

  5. #4

    Join Date
    May 2010
    Location
    Kent
    Posts
    375
    Thank Post
    43
    Thanked 47 Times in 45 Posts
    Rep Power
    24
    Yeah maybe updating the drivers will help. Also in the printer settings, look for something similar to "TrueType Mode". Set it to "Download as TrueType" and NOT "Print as Graphics". This helped us out too.

SHARE:
+ Post New Thread

Similar Threads

  1. office 2010 deploy script won't run?
    By chazzy2501 in forum Windows 7
    Replies: 13
    Last Post: 24th January 2012, 04:33 PM
  2. Office 2010 cannot print pictures
    By ricki in forum Office Software
    Replies: 5
    Last Post: 27th September 2011, 03:05 PM
  3. [MS Office - 2010] Printing Issues in Office 2010
    By enjay in forum Office Software
    Replies: 0
    Last Post: 26th September 2011, 02:21 PM
  4. Office 2010 printing problems
    By ful56_uk in forum Educational Software
    Replies: 5
    Last Post: 28th June 2011, 04:07 PM
  5. Replies: 1
    Last Post: 17th June 2010, 07:24 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •