Office Software Thread, outlook 2010 corrupted by outlook 2003 advertised shortcut in Technical; We are rolling out office 2010 (replacing 2003). However, on a lot of staff machines there is a different MSP. ...
8th September 2011, 02:29 PM #1
outlook 2010 corrupted by outlook 2003 advertised shortcut
We are rolling out office 2010 (replacing 2003). However, on a lot of staff machines there is a different MSP. This MSP installs 2010 but leaves 2003 in place - although groove and outlook 2003 have been set to remove (as they cannot coexist with the upgraded 2010 bits).
however if a person double clicks an old outlook 2003 shortcut (which they copied off the start menu previouslyto say their desktop) this shortcut will kill the outlook 2010 installation - even though they arent power users or have admin rights to that machine. The only reliable fix I have found is a complete manual removal of 2010 and reinstall - simply double clicking an MSP isnt enough. Even then, that doesnt prevent someone double clicking their shortcut again.
The original outlook 2003 shortcuts are "advertised shortcuts" and thus have installation pointers embedded. How in the name of 7 bells can I get old 2003 word & excel to live with 2010 without outlook 2010 being killed. My last resort is a manual search for .lnk on the profiles dir and order them/scan them for outlook 2003 links.
14th September 2011, 02:12 PM #2
wow. Has noone else come up against this? The only foolproof way of getting a clean 2010 for us (so far) is a complete uninstallation of 2003 before installing 2010.
That and I replaced all the outlook 2003.lnk with "proper" ones on a startup script - then forcibly deleted all outlook 2003 .lnk from desktops and mydocs.
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