Outlook Live (Live@EDU) issue

[mbedford]

Hi,

Having a problem and there isn't much on the internet in the way of support on this one.

I have successfully setup Identity Manager 2007 with OLSync and the Password Change Notification Service to export local domain accounts out to Outlook live to allow our students to connect use "Live" as there email account.

However when signing in with the test account we have, I get a message stating that "A mailbox could not be found for user@domain.com"

Now I have checked the admin centre and sure enough there is no mailbox, but the user is been imported as it is allowing me to login.

Anyone have any ideas?

Thanks
Mike

[RabbieBurns]

sounds like they could be getting created as mail users rather than mail boxes..

From a powershell once you have connected to the remote powershell, try a

Get-MailUser

and a

Get-MailBox

Also, have a read of some docs I put together here, live@edu with some screenshots

[mbedford]

Thanks for that, that guide is something I wish I had two weeks ago!!

I have taken a look and it seems you are right, GET-MAILBOX returns an error of the user not been found but GET-MAILUSER returns a value.

Any idea how I can configure my setup to change this for future imports?

Mike

[mbedford]

This issue has now been resolved.

Turns out that we needed to disable the users mailbox in our local exchange install. This removed certain attributes from the AD account and allowed the ILM Agent to pass all of the filter checks and create the remote mailbox.

Thanks for your help
Mike