Publisher - Cannot Open File

[enjay]

I'm having problems opening some Publisher files from the Internet - in this case, Textiles Resources, although I don't believe that to be pertinent.

I found Microsoft KB928890 which talks about changing the PromptForBadFiles reg key, but that doesn't resolve the issue.

Any further suggestions?

[leco]

What version of Publisher do you have? Files on the site seem to open fine here (Office 2007) - though the spelling is somewhat suspect. Might it just be a case of versions?

[smadison]

Check to see if the roland or other DT sideby equipment has not taken over as we had the problem and by re-installing office it allows publisher and the DT equipment to work / print

[enjay]

We're having the problems in 2007 and also 2003 w/2007 compatibility pack installed. No other DT software will be affecting this, as it does it on relatively clean computers too.

[AngryTechnician]

Is it this problem? If so, Microsoft have published a fix which is included in the June 2009 Cumulative Update. That said, if you're using WSUS to keep Office up to date then you should have the update already.

[enjay]

That sounds similar, and would bear out where some people (including me from home) can access the files, but this isn't only affected office 2007 installations but also Office 2003.