+ Post New Thread
Results 1 to 8 of 8
Office Software Thread, Word taking ages to open a document in Technical; I have a user who's machine is taking 3 or 4 minutes to open a document. It isn't limited to ...
  1. #1
    steve_nfi's Avatar
    Join Date
    Nov 2007
    Location
    Central London
    Posts
    291
    Thank Post
    149
    Thanked 24 Times in 20 Posts
    Rep Power
    19

    Question Word taking ages to open a document

    I have a user who's machine is taking 3 or 4 minutes to open a document. It isn't limited to one particular doc, it happens with all (including new).

    Has anyone had this problem before?.

  2. #2

    witch's Avatar
    Join Date
    Nov 2005
    Location
    Dorset
    Posts
    11,194
    Thank Post
    1,454
    Thanked 2,513 Times in 1,750 Posts
    Rep Power
    755
    Check the anti-virus hasn't suddenly started checking everything you touch!
    Could be a damaged Word installation - worth a repair, I would have thought.
    Or..found this as reasons for docs opening slowly:
    corrupt normal.dot
    corrupt printer driver
    missing base template
    full temp folder --seems quite likely to me
    bad third party add-in
    Hope this helps!!

  3. #3
    ricki's Avatar
    Join Date
    Jul 2005
    Location
    uk
    Posts
    1,475
    Thank Post
    20
    Thanked 164 Times in 157 Posts
    Rep Power
    52
    Yes have had that here when the computer cannot find the distribution point where it was installed from.

    Log on as administrator and ring word. It will ask you where the distribution point is enter the current location and bobs your uncle .


    Richard

  4. #4
    steve_nfi's Avatar
    Join Date
    Nov 2007
    Location
    Central London
    Posts
    291
    Thank Post
    149
    Thanked 24 Times in 20 Posts
    Rep Power
    19
    Quote Originally Posted by ricki View Post

    Log on as administrator and ring word. It will ask you where the distribution point is enter the current location and bobs your uncle .


    Richard

    What do you mean 'ring word'. How do you do that?

  5. #5

    Join Date
    Oct 2007
    Posts
    131
    Thank Post
    16
    Thanked 14 Times in 14 Posts
    Rep Power
    17
    I'm having the same problem happened a week a go now more and wor documents are making word hang the only thing that has changed is I installed a free PDF printer to convert word docs to PDFs for use with parent mail one computer will open the document but another won't its sending me mad just reinstalled office 2003 and removed teh pdf printer but to no avail

  6. #6
    contink's Avatar
    Join Date
    Jul 2006
    Location
    South Yorkshire
    Posts
    3,791
    Thank Post
    303
    Thanked 327 Times in 233 Posts
    Rep Power
    118
    I was going to say that printer drivers or more accurately printers being offline (especially the default) can cause all manner of problems...

    Worth checking out...

  7. #7
    CAM
    CAM is offline

    CAM's Avatar
    Join Date
    Mar 2008
    Location
    Burgh Heath, Surrey
    Posts
    4,290
    Thank Post
    869
    Thanked 395 Times in 305 Posts
    Blog Entries
    60
    Rep Power
    288
    Yep, I had this with a Powerpoint file. Is it image heavy? The last time a student came to me with an office document that took ages to open (over 10mins!) I checked the file size.

    1Gb worth of images crammed on to one slide.

    The only fix was to export the entire slide as a JPEG image as it merges all the images into one, smaller image. In the case of a Word document, try printing it as a PDF file if no further changes will be made to it. Might make it smaller. Also take any images out and resize them as students forget a 10MB image is still 10MB even if you shrink it down in Word.

  8. #8

    Join Date
    Oct 2007
    Posts
    131
    Thank Post
    16
    Thanked 14 Times in 14 Posts
    Rep Power
    17
    The problem I have apears to be with the school letter head every document created before the letter head was modified about a year ago will not open or takes a long time to open. If I open the document with open office go to properties and untick apply user data and save as .doc file it opens straight away? deleted user profiles and no difference. any ideas

SHARE:
+ Post New Thread

Similar Threads

  1. [MS Office - 2003] Word document recovery
    By Griffo in forum Office Software
    Replies: 1
    Last Post: 7th January 2009, 12:44 PM
  2. Replies: 2
    Last Post: 18th July 2008, 01:43 PM
  3. Network taking ages to load
    By tscnmuk in forum Windows
    Replies: 5
    Last Post: 27th June 2008, 10:59 AM
  4. Home directories taking ages to list
    By Oops_my_bad in forum Windows
    Replies: 1
    Last Post: 30th January 2008, 02:13 PM
  5. Replies: 3
    Last Post: 9th November 2007, 10:09 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •