Office Software Thread, Word taking ages to open a document in Technical; I have a user who's machine is taking 3 or 4 minutes to open a document. It isn't limited to ...
18th June 2009, 11:44 AM #1
Word taking ages to open a document
I have a user who's machine is taking 3 or 4 minutes to open a document. It isn't limited to one particular doc, it happens with all (including new).
Has anyone had this problem before?.
18th June 2009, 12:16 PM #2
Check the anti-virus hasn't suddenly started checking everything you touch!
Could be a damaged Word installation - worth a repair, I would have thought.
Or..found this as reasons for docs opening slowly:
corrupt printer driver
missing base template
full temp folder --seems quite likely to me
bad third party add-in
Hope this helps!!
18th June 2009, 01:42 PM #3
Yes have had that here when the computer cannot find the distribution point where it was installed from.
Log on as administrator and ring word. It will ask you where the distribution point is enter the current location and bobs your uncle .
24th June 2009, 08:51 AM #4
Originally Posted by ricki
What do you mean 'ring word'. How do you do that?
26th June 2009, 03:29 PM #5
- Rep Power
I'm having the same problem happened a week a go now more and wor documents are making word hang the only thing that has changed is I installed a free PDF printer to convert word docs to PDFs for use with parent mail one computer will open the document but another won't its sending me mad just reinstalled office 2003 and removed teh pdf printer but to no avail
28th June 2009, 01:54 AM #6
I was going to say that printer drivers or more accurately printers being offline (especially the default) can cause all manner of problems...
Worth checking out...
1st July 2009, 02:42 PM #7
Yep, I had this with a Powerpoint file. Is it image heavy? The last time a student came to me with an office document that took ages to open (over 10mins!) I checked the file size.
1Gb worth of images crammed on to one slide.
The only fix was to export the entire slide as a JPEG image as it merges all the images into one, smaller image. In the case of a Word document, try printing it as a PDF file if no further changes will be made to it. Might make it smaller. Also take any images out and resize them as students forget a 10MB image is still 10MB even if you shrink it down in Word.
1st July 2009, 03:11 PM #8
- Rep Power
The problem I have apears to be with the school letter head every document created before the letter head was modified about a year ago will not open or takes a long time to open. If I open the document with open office go to properties and untick apply user data and save as .doc file it opens straight away? deleted user profiles and no difference. any ideas
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