Office Software Thread, Strange printing issue - Some text not appearing on paper in Technical; Our secretary printed off a copy of our updated staff handbook, everything printed ok except for 1 page which had ...
29th April 2009, 10:12 AM #1
Strange printing issue - Some text not appearing on paper
Our secretary printed off a copy of our updated staff handbook, everything printed ok except for 1 page which had nearly all of the text missing - the only thing that prints is 5 out of 8 bullet points.
I've copied some of the text into another document and still have the same issue however any text added seperatly is visible, changing the font preferences also makes no difference.
In print preview everything appears as normal however once sent to a printer the affected text no longer appears, its not printer specific and even happens with a PDF printer.
I've attached a sample document with a few lines of text from the affected page and some sample text, I've checked the document for macros, there are none.
I've only spent 20 or so mins on this so far and may just need coffee but so far I can't see what the difference is between the text.
IDG Tech News
13th May 2009, 09:56 AM #2
Copy and paste into notepad and back to a blank document and it will work fine
13th May 2009, 10:26 AM #3
How very interesting. Even if the format from Testing 123 is pasted onto the invisible text it doesn't appear. However doing the format paste the other way round doesn't make Testing 123 dissappear. One for investigation I think. Especially as it retains the formatting when pasted into a new .Doc
I love mysteries.
OK I Saved As .xml Opened in XML Editor (Word) and discovered that the line is a mix of Lucida and Times font. Changed all to Times 14 pt and voila words appear in print
Last edited by leco; 13th May 2009 at 10:33 AM.
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