clients can't find new exchnage server

[goodhead]

We moved exchange from a server called "inetcom1" to a new server called "ex01"

Migrating of mail boxes went fine and new server works well.

We unfortunatly have mix of 2000, xp and 2003 office.

We use a program called Newprof which connects any staff user to there mail box.

Newprof uses a .prf file in the windows dir that stores all outlook settings including the server name.

To change the .prf files on all pcs we created a new one with new server name and used a script to replace the old .prf file.

We are finding that some outlook clients are still looking for the old server "inetcom1" even if the prf file points to "ex01"

In the mail settings in control panel there is sometimes 2 profiles. One for old server and one for new one. The one its defaulting to is the old server.

I think i need a way to remove these old profiles.

Is there a better way to link users to mail boxes? ADM, reg file etc...

Please suggest anythink that might help.

Dan

[john]

Would it not work making a record in the DNS pointing the old server name to the new one so when outlook hits on that old name it automatically goes to the new one?

[box_l]

Hi Dan,

i found this

VB Outlook script - Tech Support Forum

' set Outlook Default profile key even if it does not exist
Dim MSOKey
MSOKey = oWSHShell.RegRead("HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\DefaultProfile")

' determine if a profile has already been setup if not import variables according
If MSOKey = "" Then
oWSHShell.RegWrite "HKCU\Software\Microsoft\Office\11.0\Outlook\Setup\importPRF", strlogonserver & "\netlogon\Outlook\Outlook.prf", "REG_EXPAND_SZ"
oWSHShell.Regdelete "HKCU\Software\Microsoft\Office\11.0\Outlook\Setup\First-Run"
End If

[FN-GM]

i found Richprofile better than newprof.

RichProfile

I think Johns idea is best to be honest

[goodhead]

Would it not work making a record in the DNS pointing the old server name to the new one so when outlook hits on that old name it automatically goes to the new one?

I have tried this.

[john]

I have tried this.

take it that it didn't work then It worked for me at my last place no-one noticed the change over at all.

Should say that you need a CNAME record, set it to inetcom1 in the alias and then the new box ex01 in the bottom one (use the browse button to find it in DNS - im assuming your using Windows DNS)

[goodhead]

take it that it didn't work then It worked for me at my last place no-one noticed the change over at all.

Should say that you need a CNAME record, set it to inetcom1 in the alias and then the new box ex01 in the bottom one (use the browse button to find it in DNS - im assuming your using Windows DNS)

DNS didn't have a CNAME for this.
I've added one now as per your instructions.

Will see what it does.