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Office Software Thread, Outlook - Only using IMAP - How to disable Personal Folders... in Technical; I'm using an IMAP account successfully in Outlook, but occasionally, it puts the sent emails in the Sent box in ...
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    RichCowell's Avatar
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    Question Outlook - Only using IMAP - How to disable Personal Folders...

    I'm using an IMAP account successfully in Outlook, but occasionally, it puts the sent emails in the Sent box in the Personal Folders - even though it's set to put them in the IMAP Sent box...

    Also, when sending email from external applications (in this case - QuickBooks) it always puts the mail in the Personal Folders...

    Does anyone know of a way of disabling the Personal Folders, or forcing all external apps to use the IMAP instead?

    I've googled for a result, without any joy...

    Rick

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    User3204's Avatar
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    We use Mdaemon Server, which sounds like it works in the same way.

    What they did to get around this problem, is create an Outlook Plugin, that allows us to not have Personal folders. They have no PST involved, apart from what they create for "archive" use.

    Have a check with your server software provider to see if they have a similar applet, otherwise you may have to look at purchasing the app from AltN Alt-N Technologies: e-Mail Server, Email Spam Firewall, Fax Server - Software for Windows , I know we have to pay extra for this function, although, I'm not sure whether we pay for the server-side or client-side software (probably both).

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    RichCowell's Avatar
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    The plugin you mentioned sounds like what I need, though I don't think that'll come from the email provider - it's not the school email, but for my other business...

    I'll have another hunt for a plugin like you mentioned

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