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Office Software Thread, Office Template Downloads in Technical; Hi All, Anybody seen this message before? Any help wuld be greatly appreciated. D...
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    danrhodes's Avatar
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    Office Template Downloads

    Hi All,

    Anybody seen this message before? Any help wuld be greatly appreciated.

    D
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    danrhodes's Avatar
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    Hmm I guess nobody know anything about this error then?

    D

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    SPC
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    Quote Originally Posted by danrhodes View Post
    Hi All,

    Anybody seen this message before? Any help wuld be greatly appreciated.

    D
    1. Ensure you log onto the computer experiencing the issue with “Administrator” rights.
    2. Next confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Office” option.

    http://www.microsoft.com/genuine

    If the above steps did not resolve your issue lets continue with the steps below.

    If you could please follow the steps outlined below the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Office.
    http://www.microsoft.com/Genuine/dia...displayLang=en

    Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. You can do this by choosing the “Resolve Now” button if it appears. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

    http://go.microsoft.com/fwlink/?linkid=52012

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”, you must choose to “Run” this tool when prompted.

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

  4. Thanks to SPC from:

    danrhodes (23rd January 2009)

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    danrhodes's Avatar
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    Ill give that a try!

    Thanks :-)

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