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Office Software Thread, unable to open ms files in Technical; OK a pc here has developed a very annoying problem. When you double click on a MS office (2003) file ...
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    e_g_r's Avatar
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    Question unable to open ms files

    OK a pc here has developed a very annoying problem. When you double click on a MS office (2003) file in explorer or Outlook it dosn't open and explorer hangs.

    Files WILL open in MS office apps if you go through the file - open route.

    Done a full virus scan and found nothing.

    Anybody got any clues?

    Googled it to no availe and as its the heads secretary it is now becomeing an issue.

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    Geoff's Avatar
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    Go into add/remove programs and open the MS Office entry. Do a repair when prompted. You may need the Office CD.

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    EduTech's Avatar
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    Yh i had this on a machine here the other day, quick repair and it worked

    I did need the Office CD though so make sure you have that to hand..

    James

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    do you need to reset the "default" programs in Control Panel?

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    In future, it might help to make your life easier by putting the contents of the CD on a network share and installing from there. You then don't have to worry about having the CD around when you do a repair, when there's a service pack etc.

    Office 2003 has an admin install routine which you can use to create the network install point. Even if you only have a few machines and don't use AD group policies to deploy the software you can save headaches by keeping the install images on a server.

    For stuff which you don't want to install like this you can put an ISO of the CD on a server and just use Daemon tools to mount that image when you need it - again, no CDs to lose and things are just less fraught :-)

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    e_g_r's Avatar
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    OK this is still a problem.

    Done a repair, done a uninstall re install and fully service packed and updated.

    When you double click on an attacment it takes an age (at least 10 mins) to open.

    Anyone got anything?

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    Michael's Avatar
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    It does sound like a file association issue. What format is the file in question you're trying to open?

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    e_g_r's Avatar
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    word 2003 through outlook 2003

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