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Office Software Thread, Excel 2013 crashes on opening in Technical; This is far from the only compatibility problem SMART Ink has with both Office and other standard applications. My favourite ...
  1. #16

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    This is far from the only compatibility problem SMART Ink has with both Office and other standard applications. My favourite is how at one point it was interfering with the current version of IE (at the time) so that a random selection of websites would simply display an entirely blank page (including our on-premises OWA).

    I have disabled SMART Ink across the entire site. Not a single person has complained.

  2. #17

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    Within MS Excel, if you go to File>Options>Add-Ins and within the COM section disable the Smart add-in you'll see there, the problem then disappears! NOTE for new people to this post, the problem that disappears is the EXACT one I have described, please do not confuse this with some other Excel problems.



    I have 1 laptop with this issue, odd that the rest are all ok. Cheers

  3. #18


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    I've only skimmed this so apologies if I'm repeating anything but we have what sounds like a similar issue which I think is to do with file associations because "open with" and then selecting the correct application and it is fine.

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