Please help it's been a long week, network issues, Ofsted and now reports.

All our children's annual reports have been created as Word documents using text boxes. The issue I am having is that one teacher in particular when the document is opened on her home laptop the display is very different to what we see at school. All the settings are exactly the same, I've even installed a school printer as default to see if that changes anything. Same version of office etc. Our head is very specific when it comes to font size, line spacing, spacing for different subjects that's why it was created in text boxes etc.

Apart from going down the route of crediting a PDF with area's that can be edited is there something else that I've completely missed. One thought that I've had but cannot try out is saving it as a template would that make any difference?