+ Post New Thread
Results 1 to 7 of 7
Office Software Thread, Why does Office think I'm offline? in Technical; Hi. When inserting pictures/clipart into Word, Publisher, Powerpoint etc. If I choose 'Online Pictures' I get the following message: " ...
  1. #1
    bandgeekmafia78's Avatar
    Join Date
    May 2007
    Location
    Salford
    Posts
    382
    Thank Post
    88
    Thanked 22 Times in 14 Posts
    Rep Power
    21

    Why does Office think I'm offline?

    Hi.

    When inserting pictures/clipart into Word, Publisher, Powerpoint etc. If I choose 'Online Pictures' I get the following message:

    "You need an internet connection to insert online pictures. While you are offline, you can insert pictures from your computer".

    I can confirm that I am definitely online!

    The strange thing is; the icon in my systray also says "No internet access".

    Any suggestions?

  2. #2

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,205
    Thank Post
    876
    Thanked 2,729 Times in 2,308 Posts
    Blog Entries
    11
    Rep Power
    782

    Re: Why does Office think I'm offline?

    Going through some dodgey lea proxy from the nineties?

  3. #3

    sparkeh's Avatar
    Join Date
    May 2007
    Posts
    6,872
    Thank Post
    1,323
    Thanked 1,692 Times in 1,134 Posts
    Blog Entries
    22
    Rep Power
    513
    Mmm Office isn't great with proxies, try using Office 2013 with an authenticating proxy and enter pop up hell.

  4. #4
    bandgeekmafia78's Avatar
    Join Date
    May 2007
    Location
    Salford
    Posts
    382
    Thank Post
    88
    Thanked 22 Times in 14 Posts
    Rep Power
    21
    My proxy is ISA 2006 *groans*

    I think this is more of an issue with Windows 7 rather than Office.

  5. #5

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,205
    Thank Post
    876
    Thanked 2,729 Times in 2,308 Posts
    Blog Entries
    11
    Rep Power
    782

    Re: Why does Office think I'm offline?

    Isa can easily be set as a transparent proxy thus solving the issue, you can even limit it to certain machine IPS .

    I think you can also force windows 8 to use the IE proxy information with a netsh command, think I saw @Arthur post about it.

    Edit: last bit was from a different thread, same command should force lower versions to look to the proxy too.
    Last edited by SYNACK; 23rd January 2013 at 12:35 PM.

  6. #6
    bandgeekmafia78's Avatar
    Join Date
    May 2007
    Location
    Salford
    Posts
    382
    Thank Post
    88
    Thanked 22 Times in 14 Posts
    Rep Power
    21
    For anyone else seeing this problem, the way I fixed it was by tweaking the Registry:

    HKLM\System\CurrentControlSet\Services\NlaSvc\Para meters\Internet

    on "EnableActiveProbing" - Change the value to 0.

  7. #7

    Join Date
    Feb 2013
    Posts
    1
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Having the same issue here at our school trying to get to office.com for clipart through an authenticated proxy. If I turn authentication off on the proxy the clipart search works fine. Also if I do this for a user then turn authentication back on the user is then prompted for auth and the clipart search works. But I do not know what gets changed to enable it. Logging on as another user and again the search fails so its a user specific change Any ideas here

SHARE:
+ Post New Thread

Similar Threads

  1. Why does Java turn the screen off
    By ITWombat in forum *nix
    Replies: 6
    Last Post: 22nd November 2010, 09:34 AM
  2. Replies: 15
    Last Post: 28th August 2009, 09:55 AM
  3. Replies: 11
    Last Post: 22nd March 2007, 08:10 PM
  4. Why Does everybody hate Microsoft ?
    By CyberNerd in forum General Chat
    Replies: 22
    Last Post: 16th December 2006, 05:23 PM
  5. why does amazon always deliver next door?
    By beeswax in forum IT News
    Replies: 5
    Last Post: 21st April 2006, 01:44 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •