I have exchange forwarding email from a User1 to User2 - no problem. User 2 then has a rule set up where any email from User1 goes to a specific folder in her Outlook structure - no problem. The problem arises when a message is sent to both User1 and User2 or if User2 is cc'd in a message which has User1 in the address list. The message is still received from User1 but User 2 does not receive her copy of the email. Only applies when User1 and User2 are included the address field. All other emails come through perfectly normal.