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O/S Deployment Thread, FOG image deployment - No chip? in Technical; Hi We have successfully used FOG to image around 50 Toshiba NB200s with the latest FOG kernel and Windows 7, ...
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    mwbutler's Avatar
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    FOG image deployment - No chip?

    Hi

    We have successfully used FOG to image around 50 Toshiba NB200s with the latest FOG kernel and Windows 7, however we have come to the last 2 to image and they are Toshiba NB300s. I was hoping that it would "just work" like before but unfortunately I get the following error when it tries to PXE boot:

    Code:
    loading fog/images/init.gz.........................ready
    [0.276046] tps65010: no chip?
    It just hangs there until I unplug the network cable. I have:

    - Updated the BIOS as per some suggestions on Google
    - In host management I have this setting configured - Host Kernel Arguments: acpi=off noirq
    - The NB300 image type, like the NB200 image type, is set to "multiple partition image - single disk"

    I've now run out of ideas on what to do. Does anyone have any suggestions?

    Cheers

    Matt

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    Geoff's Avatar
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    Perusing the source code for the tps65010 driver reveals that this error is related to the driver failing to work properly due to buggy hardware. However the tps65010 is actually the power management chip in the laptop so its not something that is required to make the machine boot. Have you tried booting with power management off?

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    mwbutler (31st May 2012)

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    3s-gtech's Avatar
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    Yeah, I get that error on everything with FOG, it just boots anyway. I suspect it's hanging on the next part of the boot sequence. Have you tried updating the kernel - a newer one was released quite recently.

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    mwbutler (31st May 2012)

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    Quote Originally Posted by Geoff View Post
    Perusing the source code for the tps65010 driver reveals that this error is related to the driver failing to work properly due to buggy hardware. However the tps65010 is actually the power management chip in the laptop so its not something that is required to make the machine boot. Have you tried booting with power management off?
    Unfortunately disabling any form of power management didn't fix the problem.

    Quote Originally Posted by 3s-gtech View Post
    Yeah, I get that error on everything with FOG, it just boots anyway. I suspect it's hanging on the next part of the boot sequence. Have you tried updating the kernel - a newer one was released quite recently.
    Yeah I've tried this and I still get the same error message.

    Thanks for the suggestion guys.

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    Geoff's Avatar
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    tried booting the kernel in debug mode?

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    Quote Originally Posted by Geoff View Post
    tried booting the kernel in debug mode?
    Just tried this and the laptop scrolled through a wall of text quickly and has stopped / got stuck. No error messages on the screen its stuck at either

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    Geoff's Avatar
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    So it couldn't find it's root filesystem?

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    Quote Originally Posted by Geoff View Post
    So it couldn't find it's root filesystem?
    I'm not sure to be honest. It looks like the netbook establishes a connection with the fog server then crashes when it tries to do something with APIC:

    Code:
    0.479183 pci 0000.00:1d.0: PCI > APIC IRQ transform: INT A > IRQ 23
    0.479294 pci 0000.00:1d.1: PCI > APIC IRQ transform: INT A > IRQ 19
    0.479399 pci 0000.00:1d.2: PCI > APIC IRQ transform: INT A > IRQ 18
    0.479502 pci 0000.00:1d.3: PCI > APIC IRQ transform: INT A > IRQ 16
    0.479608 pci 0000.00:1d.7: PCI > APIC IRQ transform: INT A > IRQ 23
    Does that mean anything to you? As it doesn't mean anything to me

    Thanks again.

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    Geoff's Avatar
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    Those messages are normal, they are showing you the interrupt mappings. However I thought you were booting with the 'noapic' kernel option? Also if it's stopping there, the next thing that happens is that the CMOS RTC is initalized, then the network card is probed. So look there for further problems.
    Last edited by Geoff; 31st May 2012 at 03:20 PM.

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    mwbutler (25th June 2012)

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    I'm going to revive my thread as I have some time to revisit this issue.

    I have just managed to run the FOG Compatibility Test on the Netbook and it fails on DISK. I'm using a custom kernel I put together which seems to work better than the stock kernels and if it helps, my Host Kernel Arguments settings are: acpi=off noirq noapic.

    As soon as I've finished my lunch I'm going to update the SATA drivers and try again. Does anyone else have any suggestions to try?

    Thanks again!

    EDIT: The SATA Controller Mode in the BIOS is set to Compatibility.
    Last edited by mwbutler; 25th June 2012 at 01:59 PM.

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    Geoff's Avatar
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    Can you tell us what the hardware is? Motherboard/SATA controller/Disk/etc?

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    Mobo: Toshiba NPVAA
    Sata Controller: Intel N10/ICH7 SATA Storage Controller - 27C0
    HDD: Fujitsu MJA2250BH G2-(S1)
    CPU: Intel Atom N450
    Graphics: Intel GMA 3150

    (Toshiba NB300-108 (PLL3EE)

    Looking for newer drivers now.

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    Eeek, the ICH7 is ancient so should work fine. I get the same problem if I stick certain drives in - the controller is supported but the disk isn't. Do you a spare 2.5" SATA of another type to test?

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    mwbutler (25th June 2012)

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    I believe linux expects ICH7 SATA controllers to be running in AHCI mode. Please change your BIOS settings and test again.

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    mwbutler (25th June 2012)

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    Quote Originally Posted by 3s-gtech View Post
    Eeek, the ICH7 is ancient so should work fine. I get the same problem if I stick certain drives in - the controller is supported but the disk isn't. Do you a spare 2.5" SATA of another type to test?
    Unfortunately not.

    Quote Originally Posted by Geoff View Post
    I believe linux expects ICH7 SATA controllers to be running in AHCI mode. Please change your BIOS settings and test again.
    I've updated the drivers, made a new kernel, set BIOS to AHCI and now in the Compatibility Test it's showing as DISK...PASS rather than fail, however now it's hanging on

    Code:
    Decompressing Linux...Parsing ELF...done.
    Booting the kernel
    I've just removed the Host Kernel Arguments settings one by one (acpi=off noirq noapic), created a new task each time, and after all 3 were removed FOG is now working and taking an image of this netbook!! Finally!!

    Thanks for all your help guys



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