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Old 11-07-2008, 02:26 AM   #1
 
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Default How do I sysprep and image Adobe Creative Suite 3?

Hi everyone,

I just ordered a site license for Adobe Creative Suite 3: Master Collection.

Normally when I deploy software, I install everything on one system for that specific hardware build for say, a computer lab or a staff machine, and then I Sysprep the computer and image the system using Ghost.

I've tried doing this in the past with Photoshop CS and it works great. However, I've also tried it using the newer Adobe software which includes activation protection, such as Adobe Premiere 1.5, and it fails the activation after being imaged. I'll deploy the system, and it will come up with "Registration Invalid - Please Reinstall Premiere".

I'm just wondering what the best way is to image this software, or if there's no choice but to install it on all machines afterwords. I know it's possible because another tech in the district managed to image Adobe Creative Suite 2 Premium, the only problem is he can't remember how he did it the first time, and now he gets the same errors with registration after imaging.

Anyways, just thought I'd ask in case anyone here has managed to "ghost" Creative Suite 3 Master Collection to a series of machines.

Thanks!
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Old 11-07-2008, 07:49 AM   #2
 
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We've tried every trick in the book and had no success, all our CS3 installs have had to be done seperately after imaging. Just a thought though we've had other software that writes to the application data folder in "all users "and we have had to give "all users" full control to the folder there.
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Old 11-07-2008, 09:07 AM   #3
 
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Other applications such as AV products also have similar problems. With Sophos for example, you need to stop a few services and delete a few reg entries before using sysprep. This is because Sophos uses the computer SID information and I suspect Creative's software is doing the same.

Have you tried contacting Creative support? They may have a procedure you need to follow to "prepare" the system before imaging. You may still need to activate each machine manually afterwards, but at least you don't need to re-install it on every machine. If Creative don't have a solution, then your only choice is to not include it in the image unfortunately
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Old 11-07-2008, 09:09 AM   #4
 
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Here's what you need to do with Sophos (for example) to give you an idea what may be involved.
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Old 24-06-2009, 09:34 PM   #5
 
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Quote:
Originally Posted by Michael View Post
Here's what you need to do with Sophos (for example) to give you an idea what may be involved.
Michael,

I stumbled across this post on a Google search - I ran into this issue with Sophos today ... we're converting into a MS domain. You saved me hours of work and headaches with the Sophos info.

Thank you so much!

Damian
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Old 25-06-2009, 01:01 AM   #6
 
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Adobe do Deployment packages for their products which overcome this, and allow you to install the software silently over the network after your machines have been imaged, I would suspect if you contact their support this is what they would recommend using and I doubt they support any other method of distributing their software.

Mike.
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