Moodle not working!
Had two weeks off and came in this morning to find our Moodle installation is not working. Restored it from a known working backup but still nothing.
We can load Webmin and PHPMyAdmin through their web interfaces on the same server fine - it just times out when we try to load the Moodle interface.
Can anybody suggest where to start looking for this please?
The config file isn't loading properly, thus causing time outs?
Check it against a backup to ensure things are pointing where it should be.
I've restored the full box from a backup - still nothing?
Has the DNS somehow knocked itself off for redirecting to the appropriate server/ip address?
That's about the only major techie problem we've had with ours :(
Sorry if I'm not much help
I don't think so because:
moodle . school . com : 10000 loads fine for Webmin, wheras
moodle . school . com doesn't load the Moodle interface - it just times out.
Can somebody ping moodle.tanfieldschool.co.uk - I think it looks like a problem with our external interface.
Thanks - Ringing ISP now.
I get a reply - 18.104.22.168
Originally Posted by mb2k01
How odd :confused:
Originally Posted by witch
That's not the IP I would have expected - maybe they are working on it now in an attempt to fix it.
Not sure if this will help you...
Tracing route to moodle.tanfieldschool.co.uk [22.214.171.124]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms My IP
2 24 ms 14 ms 16 ms SWGfL
3 13 ms 21 ms 12 ms SWGfL
4 25 ms 9 ms 32 ms vacc8.ex-vpn.vpn-acc.bt.net [126.96.36.199]
5 37 ms 67 ms 47 ms 192.168.70.206
6 * * * Request timed out.
7 68 ms 67 ms 92 ms dcr01.sxgfl.ifl.net [188.8.131.52]
8 74 ms 132 ms 93 ms ge-2-1.dcr01.sxgfl.ifl.net [184.108.40.206]
9 74 ms 55 ms 55 ms ge-0-1.linx-01.th.ifl.net [220.127.116.11]
10 39 ms 40 ms 33 ms ge0-1.linx.lon.rapidswitch.com [18.104.22.168]
11 * * * Request timed out.
12 15 ms 13 ms 39 ms montrose.just4dns.com [22.214.171.124]
Assuming you have tested / checked the following.
Access the pages using a browser on the local machine, if command line only try links.
Check the apache/webserver log files.
Exclusion correctly added to Windows proxy settings?