[Ubuntu] Moodle not working!

[Hightower]

Morning folks,

Had two weeks off and came in this morning to find our Moodle installation is not working. Restored it from a known working backup but still nothing.

We can load Webmin and PHPMyAdmin through their web interfaces on the same server fine - it just times out when we try to load the Moodle interface.

Can anybody suggest where to start looking for this please?

Thanks,

[apoth0r]

The config file isn't loading properly, thus causing time outs?
Check it against a backup to ensure things are pointing where it should be.

[Hightower]

I've restored the full box from a backup - still nothing?

[apoth0r]

Has the DNS somehow knocked itself off for redirecting to the appropriate server/ip address?
That's about the only major techie problem we've had with ours

Sorry if I'm not much help

[Hightower]

I don't think so because:

moodle . school . com : 10000 loads fine for Webmin, wheras

moodle . school . com doesn't load the Moodle interface - it just times out.

[Hightower]

UPDATE:

Can somebody ping moodle.tanfieldschool.co.uk - I think it looks like a problem with our external interface.

[rush_tech]

no reply here

[Hightower]

Thanks - Ringing ISP now.

[mb2k01]

I get a reply - 78.129.134.30

[witch]

Me too - I can ping it

[Hightower]

I get a reply - 78.129.134.30

Me too - I can ping it

How odd

That's not the IP I would have expected - maybe they are working on it now in an attempt to fix it.

[mb2k01]

Not sure if this will help you...

Tracing route to moodle.tanfieldschool.co.uk [78.129.134.30]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms My IP
2 24 ms 14 ms 16 ms SWGfL
3 13 ms 21 ms 12 ms SWGfL
4 25 ms 9 ms 32 ms vacc8.ex-vpn.vpn-acc.bt.net [217.41.181.165]
5 37 ms 67 ms 47 ms 192.168.70.206
6 * * * Request timed out.
7 68 ms 67 ms 92 ms dcr01.sxgfl.ifl.net [62.171.194.60]
8 74 ms 132 ms 93 ms ge-2-1.dcr01.sxgfl.ifl.net [194.154.13.17]
9 74 ms 55 ms 55 ms ge-0-1.linx-01.th.ifl.net [217.180.8.26]
10 39 ms 40 ms 33 ms ge0-1.linx.lon.rapidswitch.com [195.66.224.207]

11 * * * Request timed out.
12 15 ms 13 ms 39 ms montrose.just4dns.com [78.129.134.30]

Trace complete.

[budgester]

Assuming you have tested / checked the following.

Access the pages using a browser on the local machine, if command line only try links.

Check the apache/webserver log files.

[Marci]

Exclusion correctly added to Windows proxy settings?