*nix Thread, Moodle not working! in Technical; Morning folks,
Had two weeks off and came in this morning to find our Moodle installation is not working. Restored ...
7th September 2009, 12:34 PM #1
Moodle not working!
Had two weeks off and came in this morning to find our Moodle installation is not working. Restored it from a known working backup but still nothing.
We can load Webmin and PHPMyAdmin through their web interfaces on the same server fine - it just times out when we try to load the Moodle interface.
Can anybody suggest where to start looking for this please?
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7th September 2009, 12:37 PM #2
The config file isn't loading properly, thus causing time outs?
Check it against a backup to ensure things are pointing where it should be.
7th September 2009, 12:41 PM #3
I've restored the full box from a backup - still nothing?
7th September 2009, 12:43 PM #4
Has the DNS somehow knocked itself off for redirecting to the appropriate server/ip address?
That's about the only major techie problem we've had with ours
Sorry if I'm not much help
7th September 2009, 12:47 PM #5
I don't think so because:
moodle . school . com : 10000 loads fine for Webmin, wheras
moodle . school . com doesn't load the Moodle interface - it just times out.
7th September 2009, 12:48 PM #6
Can somebody ping moodle.tanfieldschool.co.uk - I think it looks like a problem with our external interface.
7th September 2009, 12:50 PM #7
Thanks to rush_tech from:
Hightower (7th September 2009)
7th September 2009, 12:53 PM #8
Thanks - Ringing ISP now.
7th September 2009, 01:18 PM #9
I get a reply - 22.214.171.124
7th September 2009, 01:21 PM #10
7th September 2009, 02:22 PM #11
Originally Posted by mb2k01
Originally Posted by witch
That's not the IP I would have expected - maybe they are working on it now in an attempt to fix it.
7th September 2009, 02:59 PM #12
Not sure if this will help you...
Tracing route to moodle.tanfieldschool.co.uk [126.96.36.199]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms My IP
2 24 ms 14 ms 16 ms SWGfL
3 13 ms 21 ms 12 ms SWGfL
4 25 ms 9 ms 32 ms vacc8.ex-vpn.vpn-acc.bt.net [188.8.131.52]
5 37 ms 67 ms 47 ms 192.168.70.206
6 * * * Request timed out.
7 68 ms 67 ms 92 ms dcr01.sxgfl.ifl.net [184.108.40.206]
8 74 ms 132 ms 93 ms ge-2-1.dcr01.sxgfl.ifl.net [220.127.116.11]
9 74 ms 55 ms 55 ms ge-0-1.linx-01.th.ifl.net [18.104.22.168]
10 39 ms 40 ms 33 ms ge0-1.linx.lon.rapidswitch.com [22.214.171.124]
11 * * * Request timed out.
12 15 ms 13 ms 39 ms montrose.just4dns.com [126.96.36.199]
7th September 2009, 06:59 PM #13
Assuming you have tested / checked the following.
Access the pages using a browser on the local machine, if command line only try links.
Check the apache/webserver log files.
7th September 2009, 07:36 PM #14
Exclusion correctly added to Windows proxy settings?
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