*nix Thread, SchoolGuardian 2008 Upgrade problem in Technical; Just upgraded but it seems all our previous custom blocked lists have disappeared and the kids can get back on ...
2nd May 2008, 01:48 PM #1
SchoolGuardian 2008 Upgrade problem
Just upgraded but it seems all our previous custom blocked lists have disappeared and the kids can get back on the sites
I took a baclup just before I upgraded and then chose to migrate during the setup but although it preserved my settings, it hasnt copied all my block lists
I tried applying the pre-2008 archve that i took but nothing
2nd May 2008, 02:53 PM #2
Unfortunately the list formats are sufficiently different 05->08 that they won't come across. This is due to going from group-by-group config to "policy".
Support should be able to rescue those lists and you can put em in custom allowed/custom blocked. Or, indeed, mail em to me and i'll do it
2nd May 2008, 08:21 PM #3
What do we need to send you tom?
Please tell me its the tar file that I archived before i upgraded?
**gets down in his knees and prays to the great SmoothWall god known as Tom...**
3rd May 2008, 03:53 PM #4
Mail me the tar-file. Should be in there ok
2 Thanks to tom_newton:
Gatt (3rd May 2008), kmount (3rd May 2008)
3rd May 2008, 04:26 PM #5
Cheers Tom.. will get it to you as soon as I can.
3rd May 2008, 05:03 PM #6
Top notch support that is Tom, should be proud to have you at Smoothwall.
3rd May 2008, 05:31 PM #7
Good to know ... Stephen will be upgrading ours in the next week or two. I'll warn him and get the files sent over.
I might see if he can load it onto a VM box first to get the files across and tested before doing the live box.
3rd May 2008, 08:36 PM #8
The VM trick is a great way to proceed - there's no licencing issues (that'd be thick!) so run up your new filter in VM, get it 101% and then transfer those settings to your live install.
I'll try and remember to get support to do a howto on rescuing bits out of backups.
Thanks kmount... and as you can see im not even a support agent ;-P i just love my job! (mostly).
3rd May 2008, 10:29 PM #9
How about building a VMWare image for existing customers to help them migrate for either SchoolGuardian or Network Guardian?
3rd May 2008, 11:25 PM #10
3rd May 2008, 11:31 PM #11
Ssshhhh ... don't ay it too loud. People at work might hear you and expect them all the time!
Originally Posted by Gatt
4th May 2008, 12:35 AM #12
Or you could build one for them as Tom is a very busy guy
4th May 2008, 02:20 PM #13
TBH, there's been some talk of building a VMWare image. The main issue is that our products ask IP addresses during install, so you'd have to "guess" an IP - wich is no fun either in bridged or NAT VMnets... it doesnt save the end user a lot of time either - now VMware ws is freely available, its a 10 min job to build a NG VM.
Still... its one of those things thats being contemplated...
6th May 2008, 09:34 AM #14
@Tom - just emailled you my TAR file
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