SchoolGuardian 2008 Upgrade problem

[Gatt]

Just upgraded but it seems all our previous custom blocked lists have disappeared and the kids can get back on the sites

I took a baclup just before I upgraded and then chose to migrate during the setup but although it preserved my settings, it hasnt copied all my block lists

I tried applying the pre-2008 archve that i took but nothing

[tom_newton]

Unfortunately the list formats are sufficiently different 05->08 that they won't come across. This is due to going from group-by-group config to "policy".

Support should be able to rescue those lists and you can put em in custom allowed/custom blocked. Or, indeed, mail em to me and i'll do it

[Gatt]

What do we need to send you tom?
Please tell me its the tar file that I archived before i upgraded?

**gets down in his knees and prays to the great SmoothWall god known as Tom...**

[tom_newton]

Mail me the tar-file. Should be in there ok

[Gatt]

Cheers Tom.. will get it to you as soon as I can.

[kmount]

Top notch support that is Tom, should be proud to have you at Smoothwall.

[GrumbleDook]

Good to know ... Stephen will be upgrading ours in the next week or two. I'll warn him and get the files sent over.

I might see if he can load it onto a VM box first to get the files across and tested before doing the live box.

[tom_newton]

Tony,

The VM trick is a great way to proceed - there's no licencing issues (that'd be thick!) so run up your new filter in VM, get it 101% and then transfer those settings to your live install.

I'll try and remember to get support to do a howto on rescuing bits out of backups.

Thanks kmount... and as you can see im not even a support agent ;-P i just love my job! (mostly).

[GrumbleDook]

Tom

How about building a VMWare image for existing customers to help them migrate for either SchoolGuardian or Network Guardian?

[Gatt]

Good idea Tony!

[GrumbleDook]

Good idea Tony!

Ssshhhh ... don't ay it too loud. People at work might hear you and expect them all the time!

[john]

Or you could build one for them as Tom is a very busy guy

[tom_newton]

TBH, there's been some talk of building a VMWare image. The main issue is that our products ask IP addresses during install, so you'd have to "guess" an IP - wich is no fun either in bridged or NAT VMnets... it doesnt save the end user a lot of time either - now VMware ws is freely available, its a 10 min job to build a NG VM.

Still... its one of those things thats being contemplated...

[Gatt]

@Tom - just emailled you my TAR file