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*nix Thread, SchoolGuardian 2008 Upgrade problem in Technical; Just upgraded but it seems all our previous custom blocked lists have disappeared and the kids can get back on ...
  1. #1

    Gatt's Avatar
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    SchoolGuardian 2008 Upgrade problem

    Just upgraded but it seems all our previous custom blocked lists have disappeared and the kids can get back on the sites

    I took a baclup just before I upgraded and then chose to migrate during the setup but although it preserved my settings, it hasnt copied all my block lists

    I tried applying the pre-2008 archve that i took but nothing

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    tom_newton's Avatar
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    Unfortunately the list formats are sufficiently different 05->08 that they won't come across. This is due to going from group-by-group config to "policy".

    Support should be able to rescue those lists and you can put em in custom allowed/custom blocked. Or, indeed, mail em to me and i'll do it

  3. #3

    Gatt's Avatar
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    What do we need to send you tom?
    Please tell me its the tar file that I archived before i upgraded?

    **gets down in his knees and prays to the great SmoothWall god known as Tom...**

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    tom_newton's Avatar
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    Mail me the tar-file. Should be in there ok

  5. 2 Thanks to tom_newton:

    Gatt (3rd May 2008), kmount (3rd May 2008)

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    Gatt's Avatar
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    Cheers Tom.. will get it to you as soon as I can.

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    Top notch support that is Tom, should be proud to have you at Smoothwall.

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    GrumbleDook's Avatar
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    Good to know ... Stephen will be upgrading ours in the next week or two. I'll warn him and get the files sent over.

    I might see if he can load it onto a VM box first to get the files across and tested before doing the live box.

  9. #8


    tom_newton's Avatar
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    Tony,

    The VM trick is a great way to proceed - there's no licencing issues (that'd be thick!) so run up your new filter in VM, get it 101% and then transfer those settings to your live install.

    I'll try and remember to get support to do a howto on rescuing bits out of backups.

    Thanks kmount... and as you can see im not even a support agent ;-P i just love my job! (mostly).

  10. #9

    GrumbleDook's Avatar
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    Tom

    How about building a VMWare image for existing customers to help them migrate for either SchoolGuardian or Network Guardian?

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    Gatt's Avatar
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    Good idea Tony!

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    GrumbleDook's Avatar
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    Quote Originally Posted by Gatt View Post
    Good idea Tony!
    Ssshhhh ... don't ay it too loud. People at work might hear you and expect them all the time!

  13. #12

    john's Avatar
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    Or you could build one for them as Tom is a very busy guy

  14. #13


    tom_newton's Avatar
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    TBH, there's been some talk of building a VMWare image. The main issue is that our products ask IP addresses during install, so you'd have to "guess" an IP - wich is no fun either in bridged or NAT VMnets... it doesnt save the end user a lot of time either - now VMware ws is freely available, its a 10 min job to build a NG VM.

    Still... its one of those things thats being contemplated...

  15. #14

    Gatt's Avatar
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    @Tom - just emailled you my TAR file

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