Remote Desktop Connection Problem

[FN-GM]

Hi,

I am trying to do a remote desktop connection to my server is SUSE Linus and having a few problems.

I type in rdp:/server1 on the remote desktop connection console and i get the attached error message.

Originally i thought it might be the firewall so i disabled it did a reboot and i still have the problem. I have had it working fine on another machine but this one doesn't want to work.

Any ideas?

Thank You

[PEO]

dns?

[FN-GM]

No i don't think so, it worked fine on the other machine. The IP address is from the DHCP server.

[mac_shinobi]

not sure if this helps at all but just found this via google search :

http://suseforums.net/index.php?showtopic=38547

[FN-GM]

I have seen that page and it isn't much help to be honest.

[CyberNerd]

you quote rdp:/server1 try

rdp://server1

2x forward slash. also test with ip instead of servername

[mark]

Can you ping the server name?

So the remote machine is a windows box? ...and the PC you're connecting from running SUSE I presume.

The other machine working fine - I presume you're talking about another windows box you can connect successfully to ??

[FN-GM]

@Mark The server concerned is a Windows 2003 Server, I can ping it & i am accessing shared folders on it with the SUSE machine. I had it working fine on a different machine running SUSE. I have changed my base unit, now i can't get it to work on the new installation. I can connect to the server via remote desktop connection in Windows XP fine.

@CyberNerd that doesn't work either

[CyberNerd]

can you telnet to the server on port 3389 from suse

 telnet server1 3389

if it connects it will prove there are no firewall/network issues in the way

[FN-GM]

OK i am going to sound stupid now because i am a Linux Newbie ops:

How do i do that?

[Joedetic]

Go to the shell and type it in.

[FN-GM]

oh right tried that and i get

telnet: server1: Name or service not known
server: Unknown host

I thought i was doing something wrong

[Ric_]

looks like DNS ('unknown host' kind of suggests that).

have you tried the FQDN or the IP address instead of the host name?

[FN-GM]

IP address instead of the host name

Do you mean in the remote desktop connection, i am just about to try that put it needs a port what port will it be?

Sorry about this guys

[Joedetic]

As has been previously said by CyberNerd (scroll up dude) ... port 3389.

It does sound a lot like a DNS issue. Trying with the IP address of the server would be of help to see whether it /is/ a dns issue.

If trying with the IP address works have a look to see whether the DNS servers are the same on the box that it works from and the box that it doesnt.

Also check to see whether the box it works from is getting it's settings via DHCP and the box it doesnt isnt. It could be that it's not picking up the right DNS settings from the DHCP server. (possibly....)