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Old 20-10-2007, 10:54 PM   #1
 
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Default Remote Desktop Connection Problem

Hi,

I am trying to do a remote desktop connection to my server is SUSE Linus and having a few problems.

I type in rdp:/server1 on the remote desktop connection console and i get the attached error message.

Originally i thought it might be the firewall so i disabled it did a reboot and i still have the problem. I have had it working fine on another machine but this one doesn't want to work.

Any ideas?

Thank You

Last edited by FN-GM; 25-06-2008 at 02:47 PM..
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Old 21-10-2007, 01:46 AM   #2
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Default Re: Remote Desktop Connection Problem

dns?
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Old 21-10-2007, 11:25 AM   #3
 
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Default Re: Remote Desktop Connection Problem

No i don't think so, it worked fine on the other machine. The IP address is from the DHCP server.
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Old 21-10-2007, 11:34 AM   #4
 
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Default Re: Remote Desktop Connection Problem

not sure if this helps at all but just found this via google search :

http://suseforums.net/index.php?showtopic=38547
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Old 21-10-2007, 12:03 PM   #5
 
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Default Re: Remote Desktop Connection Problem

I have seen that page and it isn't much help to be honest.
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Old 21-10-2007, 12:16 PM   #6
 
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Default Re: Remote Desktop Connection Problem

you quote rdp:/server1 try
Code:
rdp://server1
2x forward slash. also test with ip instead of servername
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Old 21-10-2007, 12:17 PM   #7
 
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Default Re: Remote Desktop Connection Problem

Can you ping the server name?

So the remote machine is a windows box? ...and the PC you're connecting from running SUSE I presume.

The other machine working fine - I presume you're talking about another windows box you can connect successfully to ??
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Old 21-10-2007, 12:45 PM   #8
 
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Default Re: Remote Desktop Connection Problem

@Mark The server concerned is a Windows 2003 Server, I can ping it & i am accessing shared folders on it with the SUSE machine. I had it working fine on a different machine running SUSE. I have changed my base unit, now i can't get it to work on the new installation. I can connect to the server via remote desktop connection in Windows XP fine.

@CyberNerd that doesn't work either
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Old 21-10-2007, 12:52 PM   #9
 
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Default Re: Remote Desktop Connection Problem

can you telnet to the server on port 3389 from suse
Code:
 telnet server1 3389
if it connects it will prove there are no firewall/network issues in the way
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Old 21-10-2007, 01:08 PM   #10
 
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Default Re: Remote Desktop Connection Problem

OK i am going to sound stupid now because i am a Linux Newbie ops:

How do i do that?
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Old 21-10-2007, 01:48 PM   #11
 
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Default Re: Remote Desktop Connection Problem

Go to the shell and type it in.
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Old 21-10-2007, 01:53 PM   #12
 
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Default Re: Remote Desktop Connection Problem

oh right tried that and i get

Quote:
telnet: server1: Name or service not known
server: Unknown host
I thought i was doing something wrong
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Old 21-10-2007, 01:59 PM   #13
 
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Default Re: Remote Desktop Connection Problem

looks like DNS ('unknown host' kind of suggests that).

have you tried the FQDN or the IP address instead of the host name?
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Old 21-10-2007, 02:20 PM   #14
 
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Default Re: Remote Desktop Connection Problem

Quote:
IP address instead of the host name
Do you mean in the remote desktop connection, i am just about to try that put it needs a port what port will it be?

Sorry about this guys
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Old 21-10-2007, 02:36 PM   #15
 
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Default Re: Remote Desktop Connection Problem

As has been previously said by CyberNerd (scroll up dude) ... port 3389.

It does sound a lot like a DNS issue. Trying with the IP address of the server would be of help to see whether it /is/ a dns issue.

If trying with the IP address works have a look to see whether the DNS servers are the same on the box that it works from and the box that it doesnt.

Also check to see whether the box it works from is getting it's settings via DHCP and the box it doesnt isnt. It could be that it's not picking up the right DNS settings from the DHCP server. (possibly....)
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