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*nix Thread, SchoolGuardian Problems in Technical; Ok got a few problems with SG that I can't suss out.. 1) Unable to get updates... system->diagnostics page shows ...
  1. #1

    Gatt's Avatar
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    SchoolGuardian Problems

    Ok got a few problems with SG that I can't suss out..

    1) Unable to get updates... system->diagnostics page shows Red Dot for "Attempting DNS resolution for www.smoothwall.net"

    2) Name/IP column blank in realtime webfilter info page... and in logs page

    All settings appear to be ok and kids can connect to the net through it..

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    Gatt's Avatar
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    Re: SchoolGuardian Problems

    Ok Sorted it - the "Filter Logging Mode" was set to anonymized"

    Oops...

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    Re: SchoolGuardian Problems

    Sounds like you have a mild dns issue as well - you sorted that ok?

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    Re: SchoolGuardian Problems

    Yes and No... still getting the error with the DNS resolution of smoothwall.net, but the updates appear to be working - got the blocklists to download, but the SG Updates just saying that none are available, so gues it's ok too as no errors now

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    Re: SchoolGuardian Problems

    I'd check your DNS forwarders.

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    Re: SchoolGuardian Problems

    If the blocklists are downloading, then it's talking to the right places and should be happy wrt licencing/updates & so forth. Still, i'd take geoff's advice - always worth checking these things out.



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