My BT Help
Important changes to your BT email terms
We're changing the terms and conditions for accessing the email that comes with your BT Broadband - BT Yahoo! Mail.
From 17 June this year, you'll need to log in to your email account at least once every 150 days. If you don't, we'll presume you don't use your email account anymore and we'll close it.
Read our new terms and conditions.
How to keep your BT email
Make sure you use your email at least once every 150 days by logging on at bt.yahoo.com, using your computer email software (like Microsoft Outlook or Mozilla Thunderbird) or checking your email on your smartphone. If you don't, we'll close the account and delete everything that goes with it - including your emails, contacts, calendar and notes.
If you haven't used an account since 18 Jan or if you're not sure when you last logged in, just log in before 17 June and at least once every 150 days after.
If we do close your account, you can still use the email address to log in to BT Wi-fi or other BT services. You just won't be able to use it for email.
If you don't want to keep your BT email
That's fine. Just don't use it anymore. Then, from 17 June, we'll close any accounts that haven't been used for 150 days.
Make it easier for us to get in touch with you
The next time you log in to bt.com, make sure the email address you used for My BT is one you check regularly. If it isn't, change it to one you do.
Change your contact details now.
Need some help?
To find out more about these changes, go to bt.com/help/emailterms.
Thanks for choosing BT.
Managing Director, Customer Service
Please don't reply to this email - it's been automatically generated by our computer. If you need to get in touch, go to www.bt.com/contact
© British Telecommunications plc 2013.
We're registered in England at 81 Newgate Street, London EC1A 7AJ (company number 1800000).
All this information was correct on the date we sent this email. See terms and conditions