i did register for upgrade 2mb to 10mb, customers have to register with the website. they are sending new modems. then have to activate it. simple
Just went to the website posted by @lionsl2005 - it says I have a modem which can handle 10Mbit so they will auto-upgrade within the next few days.
All very painless (except that I'd forgotten my ntlworld username and password but even sorting that out was pretty easy and completely automatic)
So far so good ...
Remember to cycle your modems to get the update your expecting
Virgin are not that bad IMO. I'm changing as soon as my contract runs out because of the upload speeds, and I can't stand their customer service, but their uptime in my area is brilliant (not had a single problem in that area) and I have a mesh VPN network set up with my house and a couple of other buildings which transfer a lot of data between them (basically syncing certain drives) to the extent I'm considering the best way to load balance it and there hasn't been any problems with doing this - no noticable throttling.
Last edited by _Bat_; 12th May 2009 at 04:58 PM.
I am lucky to get 1 meg in leicester - only 3 miles out of city centre - too far from exchange - though I seen some virgin cable guys a mile down the road - maybe one day
Just checked my modem - it's looking good :-)
Not sure what I'll do with the extra bandwidth; 2 Mbit has never seemed like a problem but I'm sure that in a few years time I'll wonder how I ever managed with such a slow speed (and is it really only 20 years ago that modems were running at less than one thousandth of that speed)!
Cable Modem Operation Configuration
Maximum Downstream Data Rate : 10242000
Maximum Upstream Data Rate : 514000
I can lend you a USRobotics Sportser V92 Modem if you wish to remind yourself.
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