Inventory & Configuration
Persistent database of IT inventory and configuration detail stored in a Zope Enterprise Object (ZEO) database.
Auto-discovery
* Network devices & servers
* Device configuration details including interfaces, memory, disk, OS, services, processes, software
* IP address utilization
Scheduling
* Scheduled auto-discovery
* Manual / Ad-hoc configuration discovery
Manual Field Population
* Manual addition of new devices
* Allow for the creation of custom fields
* Search for resources using custom fields
Grouping, Organization, Association, Classification
* Organize devices by logical system
* Associate devices with locations
* Associate devices with operators
* Hierarchical configuration of device properties with inheritance
* Ability to put devices into various "production levels" (e.g. maintenance, decommission, etc...)
Reporting
* Global Inventory
* Change History
* Device Detail
Availability Monitoring
Zenoss provides active monitoring of devices through the execution of simple tests.
Scheduled Availability Tests
* ICMP response testing
* SNMP response testing
* Testing of standard TCP/IP services (HTTP, SMTP, etc...)
* Testing of specified TCP/IP ports with regular expression matching
* Windows service availability testing
* Windows process availability testing
* Linux/Unix process availability testing
* Single URL availability testing
* Support for Nagios Plug-Ins
Dependency Tracking
Intelligently suppress tests and alerts based on layer 3 network dependencies
Event Generation
Generate events based on availability issues
Reporting
* Ping Issues
* SNMP Issues
* SLA Reporting
Performance Monitoring
Zenoss can be used to monitor overall health of network devices, servers, and operating systems.
Collection & Thresholds
* Scheduled collection and storage of SNMP OID values
* Pre-loaded MIBs and new local MIBs
* Ability to set several threshold levels
Event Generation
Generate events with specific severity based on threshold settings
Graphing & Reporting
* Graphing of Trend over time: hourly, weekly, monthly, yearly
* Other Performance Reports
Event Monitoring and Management
Collect information through common event collection protocols.
Event Collection
* Aggregation of events from various sources: availability monitoring, performance monitoring, syslog sources, SNMP trap sources, Windows Event log
* Custom event creation through XML-RPC interface
* Parsing of custom log files
Event Processing
* Ability to build event processing rules through GUI interface
* Automatic event classification
* Automatic event prioritization
* Automatic de-duplication
* Automatic begin/end correlation
* Operator acknowledgment
* Automatic and Manual Archiving
Alerting
* Paging and Email alerts
* Ability to delay alerting based on customize and personalized rules
* Basic escalation rules
* Advanced escalation rules
* System is aware of level three topology to avoid "alarm fatigue"
Reporting
* Ability to view current events and event history
* Inventory of events and event classifications
* Additional Event Reports
Other Features
Dashboards
* Customized Dashboard that summarizes active events by business system and severity
* Read-only Dashboard for other groups in company
Web Portal
* Secure web-based portal/console
* Rich AJAX-Enabled user interface
* Role-based permissions
* Personalized queries
* Personalized views
Operations
* Heartbeat monitoring for Zenoss internal components
* Automatic event archiving
* Automate check for updated software versions