Extricom issues possibly IP address?
Hi, Hoping someone can help with this!
We have an Extricom ESXW 2400 switch, with 16 AP's around the school- primary school, old victorian building, thick walls. Around 70 laptops connecting via wireless plus 25 desktops wired in. Not often all at once though. We run a RM CC4 network, but around half the machines are standalones due to the insanely long log in times for the CC4 machines. Mix of XP and windows 7, OS doesn't make any difference to the problem.
The problem is often laptops cannot get onto the network- they 'see' the wireless ESSID but cannot fully connect- no internet access at all, litte yellow ! on the wireless symbol. The XP machines report that the network isn't giving them an IP address. Often 25-30 are connecting via a single AP. I'm told this should be fine using the Extricom system.
The only solution that works is to pull the plug on the Extricom switch and then plug it back in. This usually works and laptops can access the internet once it's rebooted.
On avergae it needs rebooting once a day. So much so that my first task every morning is to reboot the switch in the hope that that will keep it going until lunch at least. Wired machines are rock solid and never have any connectivity issues.
Only just taken over but apparently it's always been like this!
Any suggestions please- is there anything I can configure on the switch that will solve this?