Also they have a chat live via skype and other methods so am sure you could chat with someone in support to find out ref the VLAN issue and other questions you have
How easily can my network users bypass Impero?
Impero has ungergone rigorous testing to ensure it is very robust and reliable.
Running as a protected system service Impero continues to function even in Safe Mode.
Pulling the network cable out from the Client computer also doesnt stop Impero from working - as soon as the cable is plugged back in, Impero will automatically connect back to and synchronise with the Impero Server.
All settings, blocks and logs are stored centrally on the Impero Server computer where they cannot be tampered with by network users.
Impero itself as well as all communication is encrypted using the 256bit AES standard.
Impero Console can only be opened using the password you specify on the Impero Server, or if configured only by the usernames or computernames you have specified on the Console Access Rights.