Premises Requests Software
Not sure what forum to post this in, but saw other helpdesk based posts here so thought I would try here.
Can anyone recommend a free (or <£100) helpdesk style package that can be used by the caretaker to receive requests and respond to them.
I have tried a few, but the school would like one where the user just puts in their email address and clicks submit without the need to logon every time.
For ICT requests we use Spiceworks which has been working fine for over a year, however we only have one server so can't install it elsewhere. The Business Manager wasn't happy having another PC on 24/7 just for this!
Of course you may be asking isn't this a bit much for a primary school? Well after being able to see all my ICT requests via Spiceworks reports, they want to see what the caretaker is doing! Stasi School! :)