M2 Digital - Anyone using this company for a Managed Print Solution?
Is anybody using M2 Digital for the supply and maintenance of their printers? If so how long have you been with them and how do you rate them?
We are considering entering into a 5yr lease based agreement (with 3yr opt out option). We get 20 brand new printers, 2 spare backup printers, printer management software (pcounter or papercut), toner and 4hr response maintenance for a set quarterly fee which comes to less than we currently pay out on toner alone. They are even offering to buy some of our existing printers off us that are being replaced.
I've spoken to two of their reference sites and they seemed very happy.
It just seems too good to be true so i'm looking for a sanity check.