helpdesk - HELP!
before i begin i just wana let you know that its been around 5 year since i have used microsoft access, so i am an absolute beginer.
i have got the helpdesk program but their are a couple of tabs i would like to edit or create.
1. when you click on "summery of all jobs" it will only print out the job description, i would like it to also print out the additional comment aswell as i insert how i solved the problem.
2. i would like to create a button or know how, once you have closed a job you can go back and re-open it if need be, the only way i can go back to the job is "summery of all jobs" and that is only a print preveiw so i can't edit or re-open the job.
if any help can be given i would really appreaciate it:D.
if you need a copy of the help desk i am using i can e-mail this to you.
or does any one know any access courses?:confused:
If you send me a copy of the database to me I will have a look at it.
Isn't the guy that wrote this software on the board somewhere??
Edit: isn't this him: http://www.edugeek.net/forums/member.php?u=4013
thanks markj_metcalfe ive sent an e-mail to ya with the helpdesk attached. thanks again
One thing I do ask of members if download software from other members please do report back either via forums or direct to the member.
As I have never downloaded it is download online anywhere so I can have a play (promise to report back).