+ Post New Thread
Page 2 of 4 FirstFirst 1234 LastLast
Results 16 to 30 of 51
Network and Classroom Management Thread, Does anyone else use PaperCut? in Technical; What multifunctions are you using, could be on the release station app side that issues are being generated....
  1. #16

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,044
    Thank Post
    853
    Thanked 2,666 Times in 2,263 Posts
    Blog Entries
    9
    Rep Power
    767
    What multifunctions are you using, could be on the release station app side that issues are being generated.

  2. #17
    themightymrp's Avatar
    Join Date
    Dec 2009
    Location
    Leeds, West Yorkshire
    Posts
    1,201
    Thank Post
    211
    Thanked 222 Times in 191 Posts
    Rep Power
    72
    We are getting it shortly and I know that @jonnykewell1 has it at his school

  3. #18
    ben604's Avatar
    Join Date
    Jan 2010
    Posts
    314
    Thank Post
    81
    Thanked 29 Times in 24 Posts
    Rep Power
    22
    We're running NG happily here!

    I suggest seizing admin access!

  4. #19

    glennda's Avatar
    Join Date
    Jun 2009
    Location
    Sussex
    Posts
    7,799
    Thank Post
    272
    Thanked 1,134 Times in 1,030 Posts
    Rep Power
    349
    Quote Originally Posted by SYNACK View Post
    What multifunctions are you using, could be on the release station app side that issues are being generated.
    Yup that sounds more like the embedded client causing an issue then the Server Side - what Devices are you using?

  5. #20

    Join Date
    Mar 2010
    Location
    shadowx@AllEvil:/
    Posts
    222
    Thank Post
    12
    Thanked 28 Times in 25 Posts
    Rep Power
    13
    Well it was installed by a third party with no input from us, and we don't have admin access, we could get the password from the Resources people but we are taking a hands off approach at the moment. The key problem is mostly that jobs aren't recognised by the printer devices at all. The setup is a bit strange to me, we have 3 "public" printers, one in the staff room for just staff of course, one in the Library for everyone and one in the office for... Well just for the office really. The idea being all these printers are referenced by the virtual printer "School Printer". When printing to that printer you should then be able to go to any of the public printers, type your PIN in and it will print out your job to that particular printer. It works for the staff room but the library is a different matter... Students don't have PINS, their jobs should just spew out, but that doesnt happen, the librarian has to input her code which then allows the student jobs to proceed. This happens apparently at random. Othertimes she will put her code in and it will display no jobs. The print history and queue on the device show no evidence of the jobs whatsoever. Windows itself is adamant that the job has been printed successfully.

    As I said, it is almost random in that sometimes a hand full of the machines in the library will show these problems then they will work and others will fail or they all fail etc... We have had the third party installers in who provided the printers and installed the software and on both occasions they happened to turn up at the exact time that it started working temporarily and as we all know if you can't replicate the issue you can't do much with it.

    The devices are Ricoh branded I believe.

  6. #21
    gumbygaz's Avatar
    Join Date
    Nov 2009
    Location
    Staffordshire
    Posts
    94
    Thank Post
    79
    Thanked 14 Times in 13 Posts
    Rep Power
    12
    Quote Originally Posted by bladedanny View Post
    I use papercut print logger here which I think is great. I'd love to use the full product, but there just isn't the backing from staff to limit/charge for printing. Maybe this is what the OP doubts? I doubt our school could use it successfully.
    Didn't even know they had that as a free bit of software, cheers for the heads up. Installed and logging away! Cracking little utility thanks!

  7. #22

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,044
    Thank Post
    853
    Thanked 2,666 Times in 2,263 Posts
    Blog Entries
    9
    Rep Power
    767
    Quote Originally Posted by gumbygaz View Post
    Didn't even know they had that as a free bit of software, cheers for the heads up. Installed and logging away! Cracking little utility thanks!
    Papercut Print Logger Free edition - Log Distiller ASP page

  8. #23

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,044
    Thank Post
    853
    Thanked 2,666 Times in 2,263 Posts
    Blog Entries
    9
    Rep Power
    767
    Quote Originally Posted by shadowx View Post
    The devices are Ricoh branded I believe.
    We use the Ricoh stuff to and it works ok here, We use direct printers though. Sounds like it could be config based with clients pushing jobs into the wrong queues. I'd just keep calling them back, as its mf you'll have to go through the suppliers for upgrades, there is a tech support forum for it but you'd need your licence key to get in.

  9. Thanks to SYNACK from:

    gumbygaz (5th July 2012)

  10. #24
    gumbygaz's Avatar
    Join Date
    Nov 2009
    Location
    Staffordshire
    Posts
    94
    Thank Post
    79
    Thanked 14 Times in 13 Posts
    Rep Power
    12
    Quote Originally Posted by SYNACK View Post
    Papercut Print Logger Free edition - Log Distiller ASP page
    2009! blimey, I have been slow on the uptake then!! Cheers for that!

  11. #25

    tmcd35's Avatar
    Join Date
    Jul 2005
    Location
    Norfolk
    Posts
    5,618
    Thank Post
    845
    Thanked 881 Times in 731 Posts
    Blog Entries
    9
    Rep Power
    326
    Quote Originally Posted by shadowx View Post
    I just doubt the fact that it is as popular as it is claimed to be, but evidently I'm wrong! To me it seems like the kind of software that would be a lot cheaper or even free or at least something that could be hashed together from free products. But then what would I know? We (The network admins) don't have admin access to it so perhaps it is great after all!
    Maybe it's for the best? There are a couple of departments around here that are going to wish I didn't have admin access to Papercut when I send them their print usage reports for this academic year in September. And sending them termly reminders that they should photocopy not print multiple copies, grrrr....

  12. #26

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,044
    Thank Post
    853
    Thanked 2,666 Times in 2,263 Posts
    Blog Entries
    9
    Rep Power
    767
    Quote Originally Posted by tmcd35 View Post
    Maybe it's for the best? There are a couple of departments around here that are going to wish I didn't have admin access to Papercut when I send them their print usage reports for this academic year in September. And sending them termly reminders that they should photocopy not print multiple copies, grrrr....
    Our copiers are our printers so luckily that is not a distinction is not one we had to deal with, they do get stroppy when they actually have limits imposed on their tree genocide.

  13. #27

    tmcd35's Avatar
    Join Date
    Jul 2005
    Location
    Norfolk
    Posts
    5,618
    Thank Post
    845
    Thanked 881 Times in 731 Posts
    Blog Entries
    9
    Rep Power
    326
    I just hope they appreciate the irony when I print out these, colour coded, reports telling them they shouldn't print as much!

    I'm trying to avoid setting limits, but thats what happens if they ignore the report. One department in particular printed more last year than any one year group or our admin team! Not bad for 8 teachers!

  14. #28

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,778
    Thank Post
    351
    Thanked 1,274 Times in 870 Posts
    Blog Entries
    4
    Rep Power
    1126
    PaperCut NG here. Same as @alan-d: We do not charge but use it for monitoring both staff and student printing. Students see the widget that tells them how much credit they have left. If they run out of credit they cannot print again until their account is automatically re-charged or they come and see us to get more credit assigned manually.

  15. #29

    Join Date
    Mar 2010
    Location
    shadowx@AllEvil:/
    Posts
    222
    Thank Post
    12
    Thanked 28 Times in 25 Posts
    Rep Power
    13
    When it comes to the administration of printing itself the Resources department handle it all, they used to do it more manually, collating the reports from the individual Multifunctions and pulling out who spent what, now papercut handles some of that so thankfully I don't have to content with staff who are convinced they need more printing credit and what not.

    Ultimately though I don't want to get bogged down in silly printing issues which is my main reluctance to get admin access to paper cut. As with most things if I/we have access to it we become the sole operator of it in the staff's eyes and then we would end up with the whole banning kids for printing too much and all that. I have emailed our installer/supporter regarding admin access as it turns out that even the Resources lady who should have admin doesn't actually have true "Operator" status if you like, she has "Account/Budget administrator" type access so as it stands no-one has true admin status 0.o Probably a mis-communication somewhere...

  16. #30
    brownbread's Avatar
    Join Date
    Jun 2012
    Location
    Birmingham, Uk
    Posts
    26
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    good bit of software. I have installed it on several occasion. NG is pretty basic, only used the full blown version

SHARE:
+ Post New Thread
Page 2 of 4 FirstFirst 1234 LastLast

Similar Threads

  1. Does anyone else want to punch HP's lights out every now and then?
    By synaesthesia in forum Wireless Networks
    Replies: 6
    Last Post: 13th January 2012, 02:51 PM
  2. Replies: 3
    Last Post: 8th November 2011, 10:28 PM
  3. Dyslexia screening software - what does everyone else use?
    By AngryTechnician in forum Educational Software
    Replies: 4
    Last Post: 4th May 2011, 09:36 PM
  4. Replies: 1
    Last Post: 11th May 2007, 09:18 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •