Network and Classroom Management Thread, RM Ranger Support Contract - Or Not in Technical; I have often wondered why there is a dirth of support articles in Ranger | Home regarding Win7. I have ...
23rd May 2012, 10:33 AM #1
RM Ranger Support Contract - Or Not
I have often wondered why there is a dirth of support articles in Ranger | Home regarding Win7. I have a support contract, now direct with RM rather than Sentinel/AMI, and can also login also to RM's support site with an account that they created for me.
However, I thought I'd search RM support for Ranger windows 7 and remote control. Thare are many up to date articles that I cannot read because I don't have an "RM Support contract", even though my Ranger support contract is directly with RM. Phoined RM support and they confirmed this.
Go figure. Next call to my account manager then RM's MD!
IDG Tech News
23rd May 2012, 10:35 AM #2
We had a look at Ranger and the thought of it being bought over by RM put us off. Not that I think that RM is a bad company, but now they own Ranger AND CCx why is there scope to keep them both going?
23rd May 2012, 11:16 AM #3
Moving to Network and CLassroom Management forum.
24th May 2012, 04:52 PM #4
- Rep Power
I am responsible for our support operation at RM.
I'm sorry that you've not been able to access the information that you're looking for on our support site. I've asked our knowledge team to investigate why these articles are not accessible - please can you PM me so that we can a) Get you the information that you need b) Enable your access asap.
By Little-Miss in forum Network and Classroom Management
Last Post: 9th December 2009, 04:13 PM
By CM786 in forum Windows
Last Post: 11th May 2006, 01:08 PM
By alan-d in forum Web Development
Last Post: 20th January 2006, 11:56 AM
By Frazer in forum Windows
Last Post: 20th October 2005, 11:03 AM
By russdev in forum Windows
Last Post: 21st September 2005, 09:55 PM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)
Tags for this Thread