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Network and Classroom Management Thread, What helpdesk software do you use? in Technical; +1 for Librium. We have it connected to AD for user authentication and also for sending emails to user on ...
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    +1 for Librium. We have it connected to AD for user authentication and also for sending emails to user on updates/closed tickets etc.

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    try SpiceWorks, its FREE and excellent.

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    +1 Spiceworks - excellent also customisable by creating new language packs using it as a helpdesk for IT and in my previous job i customised it for the site maintainance team very reliable and effective, integrates with AD and has email functionality.

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    We have been using ReadyDesk for years. Has every feature we would ever need.

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    hi! if you still looking for good helpdesk software, I will recommend you Zendesk! It has a lot of cool features and integrations with many softwares, for example with TimeCamp, time tracking software. Now you can exactly know about the time your team spends on solving tickets for your client

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