Network and Classroom Management Thread, Automated account enabling and disabling in Technical; Does anyone know of any software that lets low level helpdesk technicians set up groups of accounts to be enabled ...
8th December 2011, 12:29 PM #1
Automated account enabling and disabling
Does anyone know of any software that lets low level helpdesk technicians set up groups of accounts to be enabled and disabled on a schedule, possibly several times a day, for accounts used for exams?
I know we can do it via scheduled tasks (not "simple" enough for helpdesk techs) and I know you can do it via ADUC (time not granular enough).
I'm ideally looking for a bit of software that focuses on allowing people to simply select a group of users and give the times to enabled and disable them, rather than a suite of programs that includes this function but all ideas gratefully received.
IDG Tech News
8th December 2011, 01:06 PM #2
I'm not aware of any such software but rather than enabling/disabling would use of logon times be better suited?
8th December 2011, 01:07 PM #3
Your helpdesk techs can't schedule tasks? Not even with a step by step guide on how to schedule tasks?
As long as you provide the scripts to enable / disable the various groups surely the lowliest tech can follow a guide?
8th December 2011, 02:22 PM #4
Thanks for your responses folks
@Jamman960 - login times (what I mean when I mentioned 'via ADUC' are not granular enough) are they? AFAIK they can only work on a 'per hour' basis and while I've got no problem telling our exams department that if an exam starts at 10:20 the account will be enabled at 10:00 (or better still, 10:15) I can't really tell them that if the exam starts at 10:50.
@TheLibrarian - yes they can. But something friendlier would be preferred.
8th December 2011, 02:29 PM #5
I'm half expecting @Arthur; to turn up now with a good solution, I'm out of ideas though.
8th December 2011, 02:34 PM #6
how important is it that the accounts are entirely inaccessible? would it be acceptable for the machines to be locked/unlocked instead via something like AB Tutor
Thanks to Jamman960 from:
Roberto (8th December 2011)
8th December 2011, 02:48 PM #7
That's an idea actually. I'll look into that, thanks.
This is a problem we all must face, I know its possible, even sensible, to do it with scripts but I'm also kinda surprised there isn't some nice fancy gui tool to do it all for you...
8th December 2011, 02:49 PM #8
What about creating a custom mmc for it? Create Taskpads for Active Directory Operations
Delegate control, give them only the enable/disable button, only for the accounts required.
Manual control, less chance of messing something up
8th December 2011, 03:03 PM #9
@Domino - that's more or less where we are now, but really these things should be scheduled.
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