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Network and Classroom Management Thread, Automated account enabling and disabling in Technical; Does anyone know of any software that lets low level helpdesk technicians set up groups of accounts to be enabled ...
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    Automated account enabling and disabling

    Does anyone know of any software that lets low level helpdesk technicians set up groups of accounts to be enabled and disabled on a schedule, possibly several times a day, for accounts used for exams?

    I know we can do it via scheduled tasks (not "simple" enough for helpdesk techs) and I know you can do it via ADUC (time not granular enough).

    I'm ideally looking for a bit of software that focuses on allowing people to simply select a group of users and give the times to enabled and disable them, rather than a suite of programs that includes this function but all ideas gratefully received.

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    Jamman960's Avatar
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    I'm not aware of any such software but rather than enabling/disabling would use of logon times be better suited?

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    TheLibrarian
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    Your helpdesk techs can't schedule tasks? Not even with a step by step guide on how to schedule tasks?

    As long as you provide the scripts to enable / disable the various groups surely the lowliest tech can follow a guide?

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    Thanks for your responses folks
    @Jamman960 - login times (what I mean when I mentioned 'via ADUC' are not granular enough) are they? AFAIK they can only work on a 'per hour' basis and while I've got no problem telling our exams department that if an exam starts at 10:20 the account will be enabled at 10:00 (or better still, 10:15) I can't really tell them that if the exam starts at 10:50.

    @TheLibrarian - yes they can. But something friendlier would be preferred.

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    TheLibrarian
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    I'm half expecting @Arthur; to turn up now with a good solution, I'm out of ideas though.

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    Jamman960's Avatar
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    how important is it that the accounts are entirely inaccessible? would it be acceptable for the machines to be locked/unlocked instead via something like AB Tutor

    James

  7. Thanks to Jamman960 from:

    Roberto (8th December 2011)

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    That's an idea actually. I'll look into that, thanks.

    This is a problem we all must face, I know its possible, even sensible, to do it with scripts but I'm also kinda surprised there isn't some nice fancy gui tool to do it all for you...

  9. #8

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    What about creating a custom mmc for it? Create Taskpads for Active Directory Operations

    Delegate control, give them only the enable/disable button, only for the accounts required.

    Manual control, less chance of messing something up

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    @Domino - that's more or less where we are now, but really these things should be scheduled.



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