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Network and Classroom Management Thread, Rm Management console error in Technical; Just got in to find that when i open up the RM console manager on our network and i go ...
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    Rm Management console error

    Just got in to find that when i open up the RM console manager on our network and i go to look at the workstations I get a ERROR: Failed to obtain the StationParams from the RLN Conversation. The Error was (0xe0001b68)

    any ideas?

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    arthur231283's Avatar
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    What user account did you logon with?
    Try using the systemadmin account to logon to the RMMC, does that make a difference?

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    The Administrator account (remotely and on the server) gives me a Error Type Mismatch :13 error. ( cant get to RMMC at all)

    Logging on as systemadmin gives me the previous error ERROR: Failed to obtain the StationParams from the RLN Conversation. The Error was (0xe0001b68) but will allow me to open RMMC just not see the work stations

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    Edu-IT's Avatar
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    TEC745227 on RM Support has a fix. There's also TEC278871, TEC504066, TEC944348 and a ton of others. Obviously cannot reproduce those here.

    Have you tried restarting the RMC3IEngine service by the way?
    Last edited by Edu-IT; 18th May 2011 at 10:11 AM.

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    mounters's Avatar
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    Check the RMC3IENGINE service is started.

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    RMC3IENGINE was running but restarted it :S

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    Edu-IT's Avatar
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    Quote Originally Posted by MattDLEA View Post
    RMC3IENGINE was running but restarted it :S
    Made a difference or not?

    Do you have access to RM support?

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    Made no difference,

    No Access to RM support yet as Im waiting to get on there ATSS course and my old account has been deactivated

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    Do you have HFXCC3134B installed? Is the Routing and Remote Access service set to disabled?

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    Routing and remote Access is disabled.

    Where do i find where the hotfixes are if there installed?

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    Edu-IT's Avatar
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    Do you have RM Version Reporter installed?

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    Quote Originally Posted by Edu-IT View Post
    Do you have RM Version Reporter installed?
    Yes,

    No CC314B Installed

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    This is one of the suggested fixes. You'll need a valid support contract to get that update.

    (CC3 right?)

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    yep CC3

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