+ Post New Thread
Results 1 to 7 of 7
Network and Classroom Management Thread, Technical DOcumentation in Technical; Evening All, I'm just wondering what people use to keep their technical documentation. I've been looking at DocuWiki but it ...
  1. #1

    garethedmondson's Avatar
    Join Date
    Oct 2008
    Location
    Gowerton, Swansea
    Posts
    2,260
    Thank Post
    965
    Thanked 324 Times in 192 Posts
    Blog Entries
    11
    Rep Power
    164

    Red face Technical DOcumentation

    Evening All,

    I'm just wondering what people use to keep their technical documentation. I've been looking at DocuWiki but it seems a lot of hassle for what it is.

    I just want something that will store pages of information and possibly keep track/diary of changes that are made to the network by myself or the techie.

    In addition it would be handy to have sections for each department so we can refer to changes that have been made in that department.

    A lot to ask? Maybe someone out there already uses something,

    Gareth

  2. #2

    Join Date
    Dec 2008
    Location
    Essex
    Posts
    2,137
    Thank Post
    1
    Thanked 326 Times in 316 Posts
    Rep Power
    77
    Sharepoint is a good place to start, but costs are involved

    Sukh

  3. #3

    bossman's Avatar
    Join Date
    Nov 2005
    Location
    England
    Posts
    3,905
    Thank Post
    1,186
    Thanked 1,057 Times in 749 Posts
    Rep Power
    328
    @garethedmondson:

    We use dropbox to keep all our network documentation.

    Set up the individual folders and share them with the departments who can then make changes as they go along which updates for everyone.

    Departments can update from anywhere with just a web browser or download the app and synchronise with the online dropbox.

    Enough free space to allow for all documents.

    Works very well and is encrypted by them and can also be double encrypted by you.

  4. #4

    GrumbleDook's Avatar
    Join Date
    Jul 2005
    Location
    Gosport, Hampshire
    Posts
    9,930
    Thank Post
    1,337
    Thanked 1,781 Times in 1,105 Posts
    Blog Entries
    19
    Rep Power
    594
    There are a couple of approaches you can take to this.

    If you want to go down the Sharepoint route then Sharepoint Foundation (the replacement of Windows Sharepoint Services ... the free option) could be an option, to give you both wiki and document libraries. You can then make use of Infopath to build queries and forms to help people update or access information.

    You could make use of some of the knowledgebase / documentation setup that are available in various helpdesk tools. OPSmartDesk, SiteHelpDesk and others will do this for you.

    You could go with a combination of DocuWiki ... which you have already said you have problems with ... or you could try Drupal with MediaWiki style markup.

    You could simply use simple documents and store them as the example of Bossman ...

    What I would do is suggest you look at what information you want to store, how you are going to update it and who is going to query it.

    You might have a configuration management database, which could simply be an asset management tool, with full configuration details of each item, and then have a technical change library of when each asset (and its configuration) has a change made against it. Both could be done in spreadsheets if you need to.

    No definitive answer from me, I'm afraid, but hopefully some more ideas.

  5. #5


    Join Date
    Dec 2005
    Location
    In the server room, with the lead pipe.
    Posts
    4,630
    Thank Post
    275
    Thanked 777 Times in 604 Posts
    Rep Power
    223
    We use dokuwiki, mainly because it's ultimately a bunch of text files (no backend database) that can be edited from anywhere, so there's no excuse not to.

    Well, that and it makes restoring a backup to a laptop without a running webserver easy in the event of "oh, it's ALL on fire" DR.

  6. #6


    Join Date
    Feb 2007
    Location
    51.405546, -0.510212
    Posts
    8,760
    Thank Post
    221
    Thanked 2,630 Times in 1,938 Posts
    Rep Power
    779
    The next best thing to SharePoint would probably be OneNote 2010. The only thing I don't like about it (and one area where DokuWiki is better) is the lack of syntax highlighting for scripts.

    Code:
    Advanced Wiki Features
    http://youtu.be/sA9y1E16xzQ
    
    Collaborative Authoring
    http://youtu.be/SP1OEx_i4Fg
    
    How to organize stuff
    http://youtu.be/PYQS-b-xFFU
    In Microsoft OneNote 2010, you can share a notebook so that you can access it on other computers or on the Web, or so that you can work in it together with other people.

    Taking notes as a group is a collaborative process. As a collaborative tool, OneNote offers far more than the ability to send static notebook pages via e-mail. Depending on the nature of your projects, you can use OneNote to brainstorm together with other people in meetings, use the notebook pages as a virtual whiteboard, and set up shared notebooks in which everyone can view, add, and edit information.

    Unlike other programs that "lock" files for editing by one person at a time, OneNote 2010 lets multiple authors access a shared notebook at the same time. Anytime someone edits to the pages and sections in the shared notebook, OneNote automatically synchronizes the changes so that the notebook is always up-to-date for everyone.

    OneNote also maintains a separate offline copy of the notes on each user's computer. That way, shared note-taking participants can continue to edit the notes locally even when they are temporarily disconnected from the network. The next time they connect to the shared notebook, OneNote automatically merges their changes with the changes made by everyone else.

  7. #7

    russdev's Avatar
    Join Date
    Jun 2005
    Location
    Leicestershire
    Posts
    6,918
    Thank Post
    708
    Thanked 550 Times in 365 Posts
    Blog Entries
    3
    Rep Power
    204
    In last job used wiki and documents store on KLP (sharepoint) but have used mediawiki heck edugeek wiki was on dokuwiki long time ago...

    But just had good idea through...

SHARE:
+ Post New Thread

Similar Threads

  1. What documentation do you keep?
    By glennda in forum General Chat
    Replies: 6
    Last Post: 10th March 2011, 05:57 PM
  2. Documentation
    By Hightower in forum General Chat
    Replies: 2
    Last Post: 8th August 2009, 11:54 PM
  3. System Documentation
    By laserblazer in forum General Chat
    Replies: 9
    Last Post: 12th December 2007, 12:40 PM
  4. Documentation
    By phillipmillward in forum School ICT Policies
    Replies: 0
    Last Post: 1st April 2007, 06:18 PM
  5. R2 documentation
    By tosca925 in forum Windows
    Replies: 11
    Last Post: 22nd November 2006, 09:08 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •