Spiceworks OWA Email Issues

[stew_the_it_guy]

Afternoon.
I am having major issues with setting up the email config on Spiceworks.
I am using the EIS KLZ OWA email system (although I can also configure a local outlook client)
I get as far as entering the email address, display name and all the outgoing email settings without any issue.
However, when I use the same or similar setting for Incoming emails I just get an error telling me I am using the wrong username and password.
I know this isn't true.

Has anyone in Kent managed to get this software working using Outlook Webmail?

Cheers
Stew

[adamf]

There is no /owa on the end of the incomming settings... Shouldn't it read https://portal.klz.org.uk/owa

[stew_the_it_guy]

I've tried every possible incomming settings with no joy. I don't think spiceworks like Exchange 2010

[TechMonkey]

We are on Exchange 2007 and don't have to put the domain infront of our user name, use /exchange and it works. The only other thing is our settings page doesn't have the giant "1,2,3" on it so maybe you have an older/newer version than us and your version has an issue. I do seem to recall it was tricky to setup and find the correct combo.

[stew_the_it_guy]

Do you know which version of Spice works you use? I use 5.0.62863

[stew_the_it_guy]

Whoops also forgot to ask do you use KLZ email? Or is your exchange server onsite?

[TechMonkey]

Says we are on 5.0.60041 in the bottom right corner.

Onsite exchange server, so that could be a difference but should still be possible.