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Network and Classroom Management Thread, Impero 3.0.47 issues (Closing) in Technical; We are currently using Impero 3.0.47. When it was on 3.0.39 we had very few problems, ever since the update ...
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    Fatmas's Avatar
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    Impero 3.0.47 issues (Closing)

    We are currently using Impero 3.0.47. When it was on 3.0.39 we had very few problems, ever since the update (I think!) has gone down a few of us have noticed that Impero console will shut itself down at seemingly random intervals. When I try and start it back up I get the following message: "Unable to communicate with the Impero Services, please ensure the ImperoClientSVC is started under the Services Control Panel..."

    I've checked all the services, restarted them etc.. and sometimes the console will come back up. At other times the message continues to be displayed.

    In the C:\ drive there is a log file called ImperoUnresponsive which seems to be keeping track of the closures:

    ...
    2010-09-14 12:14:38- Unresponsive program was closed ImperoClient.exe
    2010-09-14 12:14:40- Unresponsive program was closed ImperoClient.exe
    2010-09-14 12:14:42- Unresponsive program was closed ImperoClient.exe
    2010-09-14 12:14:45- Unresponsive program was closed ImperoClient.exe
    2010-09-14 12:14:48- Unresponsive program was closed ImperoClient.exe
    ...

    Has anybody else had this problem or is it just us?

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    ful56_uk's Avatar
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    yep me on my workstation which is windows 7 have you reported it on the forums?

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    ful56_uk's Avatar
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    just seen update to 3048

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    Fatmas's Avatar
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    Yeah we have, I haven't checked for a response yet.

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    Fatmas's Avatar
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    Just had a response: Stop and disable the ImperoGuardian service. Apparently it's being resolved for 3048.

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    Gotta give the guys at Impero Credit; I posted Fatmas' issue on their forums and we had a response within half an hour.

    Pete

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