+ Post New Thread
Results 1 to 4 of 4
Network and Classroom Management Thread, GLPI Helpdesk - Anyone using it? in Technical; I have been meaning to look at this ever since we installed glpi but never got round to it. We ...
  1. #1
    reggiep's Avatar
    Join Date
    Apr 2008
    Location
    In the vast area of space and time
    Posts
    1,548
    Thank Post
    517
    Thanked 56 Times in 50 Posts
    Rep Power
    29

    GLPI Helpdesk - Anyone using it?

    I have been meaning to look at this ever since we installed glpi but never got round to it.
    We currently use hesk (a simple php script) as our helpdesk which works fine but i wondered if anyone can sing any praises of GLPI helpdesk, or if they too found it slightly confusing?

    thanks

  2. #2

    powdarrmonkey's Avatar
    Join Date
    Feb 2008
    Location
    Alcester, Warwickshire
    Posts
    4,859
    Thank Post
    412
    Thanked 777 Times in 650 Posts
    Rep Power
    182
    I think DMcCoy uses it.

  3. #3
    DMcCoy's Avatar
    Join Date
    Oct 2005
    Location
    Isle of Wight
    Posts
    3,439
    Thank Post
    10
    Thanked 490 Times in 430 Posts
    Rep Power
    111
    I'm currently configuring it at the moment. I't not perfect, but the ocs-ng integration is very useful. I haven't actually got anyone using it yet, as it needs quite a lot of data entry to get going.

    It can be tough going at times as it's a fairly scalable inventory with helpdesk bits.

  4. #4
    reggiep's Avatar
    Join Date
    Apr 2008
    Location
    In the vast area of space and time
    Posts
    1,548
    Thank Post
    517
    Thanked 56 Times in 50 Posts
    Rep Power
    29
    I noticed the data entry aspect. That's what put me off a bit.

SHARE:
+ Post New Thread

Similar Threads

  1. GLPI Alternatives
    By mikeglover in forum Wireless Networks
    Replies: 3
    Last Post: 18th May 2009, 10:54 AM
  2. GLPI Webpart
    By russdev in forum Web Development
    Replies: 0
    Last Post: 17th October 2007, 09:51 AM
  3. glpi 0.70
    By russdev in forum Web Development
    Replies: 1
    Last Post: 14th June 2007, 07:02 PM
  4. GLPI
    By wesleyw in forum How do you do....it?
    Replies: 1
    Last Post: 2nd April 2007, 08:40 PM
  5. GLPI
    By russdev in forum Educational Software
    Replies: 15
    Last Post: 14th November 2006, 07:05 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •