+ Post New Thread
Results 1 to 8 of 8
Network and Classroom Management Thread, RM CC3/CC4 Mice drivers in Technical; Hi Everyone, This is probably a stupid question and one easily answered, but we've never had the time to really ...
  1. #1
    MNHughes's Avatar
    Join Date
    Mar 2008
    Location
    Cornwall
    Posts
    86
    Thank Post
    24
    Thanked 7 Times in 4 Posts
    Rep Power
    19

    RM CC3/CC4 Mice drivers

    Hi Everyone,

    This is probably a stupid question and one easily answered, but we've never had the time to really look into it...

    We are on CC3, soon to be migrating to CC4...

    Students often remove USB mice from the workstation and put them into another port or steal them from another PC. However students don't have admin rights to reinstall/install the mice again; so someone with admin rights e.g. me has to go and logon and reinstall the drivers.

    It does sometimes work if a student sees the username password prompt (asking for perms to install driver) and clicks cancel.

    I was wondering if anyone else has this issue and if they know a solution. Also is this issue still in CC4 if so is there also a solution to that as well?

    Many Thanks,

    Martin

  2. #2

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,121
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180
    On CC4 I can remove and connect USB devices without any prompts for drivers.

  3. #3
    enjay's Avatar
    Join Date
    Apr 2007
    Location
    Reading, Berkshire, UK
    Posts
    4,485
    Thank Post
    282
    Thanked 196 Times in 167 Posts
    Rep Power
    75
    People can connect USB mice here (CC3) without issue, even cordless keyboards, gyro mice and some tablets - the drivers for these are all installed as part of the build process (or rather, I thought they were standard to Windows itself). Are you using particularly funky USB mice or just regular ones?

  4. #4
    MNHughes's Avatar
    Join Date
    Mar 2008
    Location
    Cornwall
    Posts
    86
    Thank Post
    24
    Thanked 7 Times in 4 Posts
    Rep Power
    19
    We've used a number of USB mice from a number of brands e.g. Microsoft, IBM, DELL, Genius and RM.

    Quote Originally Posted by Edu-IT View Post
    On CC4 I can remove and connect USB devices without any prompts for drivers.
    Is that with a student account?

  5. #5

    synaesthesia's Avatar
    Join Date
    Jan 2009
    Location
    Northamptonshire
    Posts
    5,883
    Thank Post
    575
    Thanked 1,000 Times in 772 Posts
    Blog Entries
    15
    Rep Power
    461
    Also not a problem had here - sounds like permissions have gone up the spout somewhere :\

  6. #6
    Jamo's Avatar
    Join Date
    Jan 2009
    Posts
    1,349
    Thank Post
    66
    Thanked 175 Times in 147 Posts
    Rep Power
    60
    Strange, you are not installing custom drivers are you for the mice? the default Windows ones shouldn't require you to do that we have not come across that problem at all before.

  7. #7
    meastaugh1's Avatar
    Join Date
    Jul 2006
    Location
    London/Hertfordshire
    Posts
    890
    Thank Post
    69
    Thanked 85 Times in 70 Posts
    Rep Power
    32
    It is very likely that you have an MSI package that contains and is corrupting the catroot2 folder thereby preventing signed drivers to be loaded/installed by standard users. This is a fairly old issue; RM have produxed a fix to reset catroot2: Log In

  8. #8
    MNHughes's Avatar
    Join Date
    Mar 2008
    Location
    Cornwall
    Posts
    86
    Thank Post
    24
    Thanked 7 Times in 4 Posts
    Rep Power
    19
    Thanks everyone for the quick responses.

    I'm glad this is just on CC3 then; since we're migrating in a couple of weeks it's not that much of a problem.

    Cheers.

    Martin

SHARE:
+ Post New Thread

Similar Threads

  1. Dos network drivers for Fujitsu on CC3
    By rickypike in forum Network and Classroom Management
    Replies: 0
    Last Post: 1st October 2009, 08:16 AM
  2. RM CC3 or CC4
    By adeasha in forum Network and Classroom Management
    Replies: 18
    Last Post: 10th September 2009, 05:18 PM
  3. CC3 and CC4 Commissioning Documentation
    By synaesthesia in forum Network and Classroom Management
    Replies: 2
    Last Post: 20th February 2009, 05:40 PM
  4. CC3 - Adding Wireless Drivers to Laptop Rebuild
    By rlculver in forum Network and Classroom Management
    Replies: 6
    Last Post: 21st November 2007, 11:58 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •