LOST RM DISKS

[dalsoth]

Sounds like peeps are panicking and resorting to doing things they may not be able to undo. Usually comes from inexperience to be honest but that may not be the case here. In the same situation i would definitely not be looking to format servers without a hell of a lot of knowledge of the current system. Something that it appears the posters may not have from the remarks made and the fact that it is an RM network which can be pretty awkward sometimes to fix.

Sometimes you have to take a deep breath and say, "this is bad but panic will make it worse". Then calmly look at the options available and speak to those senior to yourself about the options before making any rash decisions. First port of call would be RM support, if there is no contract, straight to SMT to sort something out.

[soveryapt]

My 2 pennies worth ..

I'm not overly offay with RM and their workings other than a few packages I use at one of my schools from them (RM Maths and the like) but I do know servers..

One thing I would never attempt to do without knowing that:

1. I have all the correct disks even if that means contacting my supplier and purchasing them again so I'm sure they are the right ones for my setup
2. I have complete backups of both data on the system and system settings that I can run a restore from
3. I fully understand the architecture of the machine and software involved and what needs doing to get it back up and running

is to rebuild, never mind reformat, a server machine. It is quite an expert arena and if you don't have a lot of experience (please forgive me if you do have lots of experience when I say this, it's just an opinion not a personal stab at anyone here! ) then you are always better paying for someone that does.

Disaster recovery plans often, for those with small teams or individuals running the network, will include some kind of third party support. I know that I have ad hoc third party support on standby and in place at my schools so should either things go wrong outside of my control or things go wrong and I'm not available through illness or anything (touch wood that won't be the case) that the system can be brought back online as swiftly as possible.

What everyone is basically saying on here is it's not a crime to call in third party support, especially with specialist systems such as RM, and it's something that you could perhaps learn from as well. It's one things managing the day to day business of a server and network, but building servers is a niche and isn't a day to day activity for most of us (unless you're either in the game of building servers for deployment to sites such as some of the wonderful sponsors on here or really bloody unlucky with your setup! lol).

It's much better to go to SMT now and say 'look, this is outside of my knowledge, I could do with some help' instead of saying 'yeah yeah, I can sort it' fg it up completely and then having to pay more to get back what could potentially be a simple process for RM themselves. From doing this and SMT worth their money will identify a potential training need in you and it's win win for all, they pay for the support this time and get it sorted and can then look to your own training needs to help should this happen again.

[timethrow]

Does anyone have the VMWare version of this because i can use that if you do.

Thanks

Anything at all would help. ISO, VMWare drives anything.

[Edu-IT]

Are you the same person as the OP?

[timethrow]

The Who, Sorry i dont undertsand but you can get an admin to check my IP if you want as i dont have the faintest idea

[Edu-IT]

The Who, Sorry i dont undertsand but you can get an admin to check my IP if you want as i dont have the faintest idea

Just wondered, that was all, as you sprung up around the same time with the same issue. Don't worry! The EduGod's already hear and see all anyway.