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Old 19-11-2009, 01:19 PM   #1
 
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Default Spiceworks help

I'm sure this is another silly question - *sigh*

I am trying to install Spiceworks but when I try and launch it I get an error message saying:
The requested URL could not be retrieved.
Is it a port issue? I don't know whether I should change the default port, but I did it anyway - to port 8080 that we use (?) and this made no difference.
Please could someone give me a hand with this?
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Old 19-11-2009, 01:22 PM   #2
 
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Originally Posted by silver View Post
I'm sure this is another silly question - *sigh*

I am trying to install Spiceworks but when I try and launch it I get an error message saying:
The requested URL could not be retrieved.
Is it a port issue? I don't know whether I should change the default port, but I did it anyway - to port 8080 that we use (?) and this made no difference.
Please could someone give me a hand with this?
Is there anything else running on that port?

Can you get to it on the localmachine by going "http://localhost:8080"

Is it running as a service, has the service started?
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Old 19-11-2009, 01:29 PM   #3
 
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Default

Well that's weird - when I put "http://localhost:8080" in I got straight to the spiceworks 'details' page - presumably the one that wouldnt load before?

I've put the proxy in and all that - I'll see if it works now.

I think I still can't connect outside of my network so I can't see documentation or join the Spiceworks community.

Any ideas?

Last edited by silver; 19-11-2009 at 01:48 PM..
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Old 19-11-2009, 01:59 PM   #4
 
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I think I still can't connect outside of my network
Have you opened the port on your router/firewall etc and setup any necessary forwarding?
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Old 19-11-2009, 02:37 PM   #5
 
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Ahh...don't know how to do that - think it is an LA thing.
Still, it works OK inside, EXCEPT that it wont see any of my switches - anyone any ideas as to why that would be?
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Old 19-11-2009, 03:00 PM   #6
 
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Ahh...don't know how to do that - think it is an LA thing.
Still, it works OK inside, EXCEPT that it wont see any of my switches - anyone any ideas as to why that would be?
Are they managed switches? It doesn't pick up our unmanaged ones.

Have you entering in the IP range for them if they're on a different one?
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Old 19-11-2009, 07:04 PM   #7
 
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Have you opened the port on your router/firewall etc and setup any necessary forwarding?
All thats needed I would of asummed was standard internet access ports...
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