Spiceworks help

[silver]

I'm sure this is another silly question - *sigh*

I am trying to install Spiceworks but when I try and launch it I get an error message saying:
The requested URL could not be retrieved.
Is it a port issue? I don't know whether I should change the default port, but I did it anyway - to port 8080 that we use (?) and this made no difference.
Please could someone give me a hand with this?

[mossj]

I'm sure this is another silly question - *sigh*

I am trying to install Spiceworks but when I try and launch it I get an error message saying:
The requested URL could not be retrieved.
Is it a port issue? I don't know whether I should change the default port, but I did it anyway - to port 8080 that we use (?) and this made no difference.
Please could someone give me a hand with this?

Is there anything else running on that port?

Can you get to it on the localmachine by going "http://localhost:8080"

Is it running as a service, has the service started?

[silver]

Well that's weird - when I put "http://localhost:8080" in I got straight to the spiceworks 'details' page - presumably the one that wouldnt load before?

I've put the proxy in and all that - I'll see if it works now.

I think I still can't connect outside of my network so I can't see documentation or join the Spiceworks community.

Any ideas?

[Edu-IT]

I think I still can't connect outside of my network

Have you opened the port on your router/firewall etc and setup any necessary forwarding?

[silver]

Ahh...don't know how to do that - think it is an LA thing.
Still, it works OK inside, EXCEPT that it wont see any of my switches - anyone any ideas as to why that would be?

[Edu-IT]

Ahh...don't know how to do that - think it is an LA thing.
Still, it works OK inside, EXCEPT that it wont see any of my switches - anyone any ideas as to why that would be?

Are they managed switches? It doesn't pick up our unmanaged ones.

Have you entering in the IP range for them if they're on a different one?

[mossj]

Have you opened the port on your router/firewall etc and setup any necessary forwarding?

All thats needed I would of asummed was standard internet access ports...