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Network and Classroom Management Thread, CC3 Application Wizard Help!!!! in Technical; Hi we are currently running CC3 in school where i work, i am having problems with the RM application wizard. ...
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    CC3 Application Wizard Help!!!!

    Hi we are currently running CC3 in school where i work, i am having problems with the RM application wizard. It is installed on a workstation when i log on as package builder and open it, a message box comes up saying it is not a clean computer and i have to reset the profiles for Package builder.

    I have reset the package builder user in the cc3 managment console and tryed doing it again and the same problems occurs. I have deleted package builder account off the workstation itself and that made no differents. I have also deleted the package builder account within the cc3 managment console and reinstall default users as stated on the cc3 knowlegde base website. When i logged on to the package builder again (new account, profile) i am having the same problem. I am out of ideas and need help.

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    Quote Originally Posted by dolmandj View Post
    Hi we are currently running CC3 in school where i work, i am having problems with the RM application wizard. It is installed on a workstation when i log on as package builder and open it, a message box comes up saying it is not a clean computer and i have to reset the profiles for Package builder.

    I have reset the package builder user in the cc3 managment console and tryed doing it again and the same problems occurs. I have deleted package builder account off the workstation itself and that made no differents. I have also deleted the package builder account within the cc3 managment console and reinstall default users as stated on the cc3 knowlegde base website. When i logged on to the package builder again (new account, profile) i am having the same problem. I am out of ideas and need help.
    Have you rebuilt the package builder PC? we usually do this after every package.

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    TechMonkey's Avatar
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    Also is the machine you are trying to assigned to the Package Build folder in the RMMC? Has it got any App packages assigned to it apart from the default 3? Have you reset the Package builder user?

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    We use a dedicated PC here for building packages and restore it using Ghost after making any package. Avoids this problem and dead quick to restore

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    I have reset the package builder user on the server

    will i have to rebuild the computer the application wizard is on before i can run the application

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    Without rebuilding i think you may get an error message relating to an unclean package, we rebuild between each package.

    Once the clean machine was completely rebuilt we use build disk again to make new upto date image, so restore between packages takes 5 mins.

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    Other option is to use VMWare, that way you don't have to have a station and it has a much quicker restore time!

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    If i rebuild the workstation does the application wizard stay on the computer if not how would i install it again

    cheers

    darren

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    Quote Originally Posted by dolmandj View Post
    If i rebuild the workstation does the application wizard stay on the computer if not how would i install it again

    cheers

    darren
    Just ensure that you have RM Application Wizard and Winstall LE allocated to the PC

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    i am new to rm and how do i allow them to that computer ?

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    Check the station in the Management console. Not wanting to be unhelpful but get booked on one of their courses ASAP & get them to send you the manuals if you haven't got them, will clear up a whole raft of things.

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    We've just started using Virtualbox under Ubuntu to negate this very problem. We just revert to the original snapshot after each package build.

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    Quote Originally Posted by lyndonw View Post
    We've just started using Virtualbox under Ubuntu to negate this very problem. We just revert to the original snapshot after each package build.
    I concur, started doing this at a couple of schools on a more powerful machine and it saves a hell of a lot of messing around.

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    Quote Originally Posted by lyndonw View Post
    We've just started using Virtualbox under Ubuntu to negate this very problem. We just revert to the original snapshot after each package build.
    Yeah was doing this until I changed to 8.10 then or some reason I could no longer build a virtual RM machine, hangs at 'scanning for drivers'

    Anyway, now I use a fast machine that restores in under 2mins so not too much hanging around.

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    The restoration to clean mode isn't normally an issue, getting it back to a useable state however is very drawn out |:

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