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Network and Classroom Management Thread, Sysadmin not full rights on RM CC3 in Technical; Hi I'm set up as a sys admin and domain admin on RM CC3 but I don't quite have the ...
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    Sysadmin not full rights on RM CC3

    Hi

    I'm set up as a sys admin and domain admin on RM CC3 but I don't quite have the 100% control I need on certain workstations. E.g. on my own laptop I can't access all the Administrative Tools (like Services).

    I've checked my group memberships and I appear to be exactly the same as the other admins who do get full access.

    Any ideas folks?

    Thanks

    N

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    FN-GM's Avatar
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    Could it be something like a group policy blocking it?

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    sparkeh's Avatar
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    Just to check, you haven't also given yourself a user type have you?
    Make sure user type is set to "No User Type Applied"

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    No user type is applied.

    Re: group policy - are you talking about on the Windows server? What would I need to check specifically? I've gone into it but I'm not experienced in that and have been limited to comparing my settings with other admins who do have full rights. I cannot see any differences at all.

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    sparkeh's Avatar
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    Hmm I wonder if a profile reset might help in this case?

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    sparkeh's Avatar
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    Ohh have you added yourself to the 'policy managers' group?

    When looking at your group membership, you need to tick the 'show all groups box' and add 'policy managers' - this is hidden by default.

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    I'm not a member of Policy Managers no. I can't add myself as an error occurs "Error adding user to group(s)". However, none of the other admins is a member either and they don't have the same problems?

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    sparkeh's Avatar
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    Quote Originally Posted by Nozza View Post
    I'm not a member of Policy Managers no. I can't add myself as an error occurs "Error adding user to group(s)". However, none of the other admins is a member either and they don't have the same problems?
    I am surprised that none of the other users have this problem as you need to be a member of policy manager to see things like services, disk management and event viewer.

    The only difference between a manually created admin account and the default SystemAdmin account is the membership of policy managers group.
    On reflection you may need to log in as SystemAdmin to add your user account to this group.

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    Thanks.

    I tried logging in as sys admin to make the change but got the same error.

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    Hmmm....interesting.

    Ok perhaps check that group in AD - located in Domain -> users.
    Does it exist?
    Can you add yourself there?

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    I managed to add the policy group by logging onto the server and using RMMC from there. But it made no difference. Heh.

    When I try to acess Services in the admin tools I get this error still "The user policies prevent MMC from creating the Snap-in"

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    sparkeh's Avatar
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    Just to check, after changing policy group, you did log out and back in to apply policy?

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    Yeah a couple of times, just to make sure

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    Do you have an RM support contract? I would raise a call about this.

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    Yes I raised a call a whilst ago. They don't have an answer as such other than to create a new account. Which is probably the best thing.

    I can work around it by making w registry changes which I've put in a reg file for quick use but whilst handy that's not the point. I'm still interested to know what is actually going on!

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