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Network and Classroom Management Thread, CC3 and server health check software in Technical; Does anyone know a software or organisation that could come and check our servers and CC3 as the network is ...
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    Smile CC3 and server health check software


    Does anyone know a software or organisation that could come and check our servers and CC3 as the network is presently flashing up issues on user profiles, tutor manager, package allocation/access that previously did not occur. I refuse to purchase CC4 as this will not necessarily resolve these problems.

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    powdarrmonkey's Avatar
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    RM?

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    yes, it is RM I have issues

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    powdarrmonkey's Avatar
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    Er no, why don't you ask RM?

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    I think he meant you should try RM support.

    To be honest I'd be suprised if you manage to find any other company willing to support RM's product, unless they're a partner of some kind or have a contract.

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    sparkeh's Avatar
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    Do you have a support contract with RM?
    If so get onto them.

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    sparkeh's Avatar
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    Quote Originally Posted by jamesb View Post
    To be honest I'd be suprised if you manage to find any other company willing to support RM's product, unless they're a partner of some kind or have a contract.
    Actually there are Approved support partners for RM products.
    You can use map to find your nearest.

    EDIT: Or the use the Affiliated Technician scheme (that I am a member of, though my name is strangley missing...) to find a local provider.
    Map here
    Last edited by sparkeh; 2nd December 2008 at 04:31 PM.

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    So in fact they are, as I said, partners and not independent companies?

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    sparkeh's Avatar
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    Quote Originally Posted by jamesb View Post
    So in fact they are, as I said, partners and not independent companies?
    Huh? No they are independent they just got themselves accredited, as I did, check the ATSS map.

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    Could your LA IT team help? Or other neighbouring network managers / technicians in other schools? It may be a case that the problem is common.

    Have you also looked on the RM support website for solutions?

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    sparkeh's Avatar
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    Also go to RM Communties for friendly help

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    Where are you located? If you feed me and are relatively local I don't mind a jaunt over to have a look.

  13. Thanks to kmount from:

    wattd (18th December 2008)

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    Hi Kmount, I am in Birmingham, it might be a bit far for you but I can definitely feed you if you come across.

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