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Network and Classroom Management Thread, HelpDesk Software in Technical; Hello Guys, Just a quickie to find out what Helpdesk software you use at the school. I've used a few ...
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    IanT's Avatar
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    HelpDesk Software

    Hello Guys,

    Just a quickie to find out what Helpdesk software you use at the school.

    I've used a few in the past and installed some like....touch paper, web centre, custom built one.

    What ones do u recommend?

    Thanks.

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    EduTech's Avatar
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    There are a few threads about this now.. recommend you do a search and that should get you an answer.

    James.

    Which Helpdesk Software.. Free or Not

    Helpdesk software for BECTA

    Also try My Little Helpdesk. http://www.opsoftware.co.uk/pages/pr...e-helpdesk.php
    Last edited by EduTech; 25th September 2008 at 01:24 PM.

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    IanT's Avatar
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    thanks mate, I will have alook at all.

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    budgester's Avatar
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    I'm a member of the dev team for IRM so thats what I use.

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    We started using Spiceworks earlier this year and so far it's been really impressive. Free too.

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    Edu-IT's Avatar
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    Netman's Avatar
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    Quote Originally Posted by timzim View Post
    We started using Spiceworks earlier this year and so far it's been really impressive. Free too.
    +1 for spiceworks

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    browolf's Avatar
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    liberum. Liberum Help Desk
    it's in asp. if u know that it's pretty easy to tinker with the format of pages. probably a lot simpler than other packages.
    Last edited by browolf; 26th September 2008 at 01:22 AM.

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    tmcd35's Avatar
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    Quote Originally Posted by Netman View Post
    +1 for spiceworks
    Another +1 (erm that's now +2?) for Spiceworks.

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    plexer's Avatar
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    MLH here too.

    Ben

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    reggiep's Avatar
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    Didn't my little helpdesk used to be free? £150 now!!

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    I use MLH and you can still get it for free if you can find the right part of the site with the form to fill in. I have no objections to paying for it however, as you then get proper support and access to updates. It's a great helpdesk system, with a whole host of useful features, and it just works!

    Mike.

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    Quote Originally Posted by maniac View Post
    I use MLH and you can still get it for free if you can find the right part of the site with the form to fill in.
    Mike.
    Could you post a link to the right part of the site?

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